Company Info
Large organization
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries
200 + Employees
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
1). Project Controller (PC), Cluster Nigeria CU WSA
Job ID: 764926
Location: Lagos, Nigeria
About this Opportunity
- Project Controller (PC) is the financial portfolio expert of customer projects (FAS – Fulfillment Assignments) and opportunities.
- PC drives financial focus and secures financial improvements throughout lifecycle of opportunity to project, this includes ensuring efficient breakdown of business case into FAS from a financial perspective, regular monitoring of project financials through analytics & securing financial control is established within the project governance framework.
- You adhere to the speak-up principles defined in the Code of Business Ethics (CoBE).
- You react to Anti-Bribery & Corruption (ABC) red flags (indications or warning signs that there may be a corruption risk present in relation to a business transaction or activity) identified in the course of your work and act on them together with your line manager and colleagues.
Responsibilities
What you will do:
- Influence Business Case & FAS Planning
- Engage with CU Controller & Commercial to assess, identify & feedback relevant project financial performance & risks for opportunities in portfolio Sales Funnel
- Facilitate commercial & operational information required to support structuring for projects in scope
- Identify & address project portfolio control and performance related risks in Business Case (P/L, B/S & Cash Flow), ensuring ability to follow up during execution
- Engage with Operations during FAS Planning to ensure efficient breakdown of Business case into Fulfillment Assignment from a financial perspective for projects in scope
- Advice on the delivery plan prior to TG2 to optimize WCAP & Cashflow for projects in scope
- Control Financial Project performance
- Secure financial control is established within the project governance framework
- Analyze financial performance versus operational progress, advise & propose improvements for projects
- Identify & address deviations between budget, forecast & actuals, connect financial deviations to operational progress and identify actions as input to governance, reporting & forecasting for projects in scope
- Monitor & Control Cashflow & Working Capital assumptions against actuals, propose improvements & evaluate the need for loss provision for projects in scope
- Ensure financial risk management by identifying & quantify risks impacting the financial result, propose mitigations and evaluate the need for loss provision, for projects in scope
- Drive financial focus and actions for financial improvements in governance for projects in scope and drive timely financial closure for complete portfolio of projects
Requirements
The skills you bring:
- Solid knowledge of Ericsson core process & financial directives.
- Minimum 6 – 10 years of experience
- Excellent Risk management skills
- Core competence in influencing and driving change
- Good business understanding
- Relationship building skills.
Application Closing Date
Not Specified.
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2). Customer Operations Manager (COM)
Req ID: 764843
Location: Lagos
Employment Type: Full-time
Job Summary
- We are now looking for a Customer Operations Manager (COM), to ensure that all contractual deliveries related to the Networks business portfolio are fulfilled towards one or more customer accounts.
- In this role, you will be responsible for overseeing end-to-end operational performance towards the account according to agreed targets. The COM shall ensure that the portfolio is maintained and that projects within that portfolio are progressing according to schedule.
- The COM can take on the role of CFR in the pre-sales phase. With the insight of the ongoing portfolio, the role is critical for ensuring communication to the KAM & Service Delivery Organization for specific progress and support for providing input into opportunities towards the customer. Relevant information should also be communicated to the Supply team.
What You Will Do
- Handle the delivery portfolio as well as communicate and follow up on dependencies between projects
- Monitor, direct, and support the delivery portfolio as well as ensure that delays in projects that may impact others in the portfolio are communicated
- Handle customer and Internal Engagement
- Develop and maintain customer relations to improve customer confidence and further develop the business
- Share knowledge and success factors with other areas and functions
- Handle portfolio finances and initiate actions when not meeting financial performance expectations
- Drive based on responsible business practices with full adherence to compliance/integrity, Environmental and Occupational Health and Safety and Security standards
You Will Bring
- Minimum of 8 years or more solid experience in Customer Project Management or relevant line management role.
- Domain experience: Networks area of expertise – e.g.: Radio, OSS, IP, CORE, etc.
- Background in delivery towards customers such as Project Management deliveries, Managed Services deliveries, or Customer Support activities.
- The COM is also expected to have several years of experience in a leadership role, preferably in Service Delivery and/or Operations.
- Financial acumen
- Business understanding
- Financial analysis skills
- Customer and Market insight
- Negotiation
- Project management
- Knowledge sharing & collaboration
- Proficiency in the English Language
You Should Also Have:
- Entrepreneurial & commercial thinking
- Persuading & influencing
- Analyzing
- Leading & supervising
- Relating & Networking
- Delivering results & meeting customer expectations.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply:
