Company Info
Large organization
200 + Employees
Cummins Inc. a global power leader, is a fortune 500 corporation of complementary business units that design, manufacture, distribute and service engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems.
Cummins Inc. a global power leader, is a fortune 500 corporation of complementary business units that design, manufacture, distribute and service engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems.
1). Territory Sales – Field Sales Account Executive
ReqID: 2405544
Location: Ikeja, Lagos
Career Path: Sales
Role Category: Hybrid
Job Type: Exempt – Experienced
Description
- We are looking for a talented Territory Sales – Field Sales Account Executive to join our team specializing in Sales for our Distribution Business Unit in Ikeja, Nigeria.
Responsibilities
In this role, you will make an impact in the following ways:
- Prospecting and Developing Opportunities: You’ll identify and pursue new business opportunities, driving growth and expanding the company’s market presence.
- Executing Account Plans: With coaching support, you’ll develop and implement strategic account plans to achieve sales goals and enhance customer engagement.
- Achieving Sales Targets: By meeting and exceeding sales goals within your assigned territory or market segment, you’ll contribute to the company’s overall success.
- Building Customer Relationships: You’ll establish and maintain positive relationships with customers, understanding their needs and providing tailored Cummins solutions.
- Negotiating and Managing Accounts: You’ll conduct negotiations in line with company guidelines, assist with accounts receivables, and ensure timely resolution of delinquent payments.
- Driving Customer Satisfaction: By responding promptly to customer concerns and maintaining high levels of satisfaction, you’ll foster loyalty and repeat business.
- Utilizing Sales Tools and Processes: Consistently using the Cummins Sales Process and tools like Customer Relationship Management, you’ll support sales and customer value initiatives.
- Balancing Inventory and Delivery: Collaborating with internal stakeholders, you’ll ensure that inventory, service, and delivery capabilities meet customer expectations, enhancing overall efficiency.
Requirements
To be successful in this role you will need the following:
- Sales Forecasting Skills: The ability to collect and analyse customer data from various sources, compare it with historical data, and create accurate forecasts of future consumption patterns.
- Sales Pipeline Management: Proactive planning and execution of sales strategies at the account or territory level, evaluating the health of the sales pipeline, and adjusting strategies as needed to achieve sales objectives.
- Sense Making: Strong diagnostic and probing skills to understand customer needs, behaviours, and buying journeys. You should be able to synthesize complex information to deliver tailored solutions.
- Adaptability to Target Audience: The capability to explain complex topics in a way that is understandable and useful to different audiences, whether they are sales professionals, customers, or training vendors.
Qualifications
Education/ Experience:
- College, University, or equivalent degree in Marketing, Sales or a related subject, or acceptable sales related work experience, or an acceptable combination of education and experience.
- Basic relevant work experience preferred.
- This position may require licensing for compliance with export controls or sanctions regulations.
Application Closing Date
Not Specified.
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2). Engine Field Service Technician – Level II
ReqID: 2407298
Location: Port Harcourt, Rivers
Category: Technician
Description
- We are looking for a talented Engine Field Service Technician – Level II to join our team specializing in Service for our Port Harcourt – Field Service Department in Port Harcourt, Nigeria.
Responsibilities
In this role, you will make an impact in the following ways :
- Efficient Repairs: By diagnosing and completing less complex engine repairs on-site, you’ll ensure minimal downtime for customers.
- Customer Engagement: Your courteous and professional interactions will enhance customer satisfaction and build strong relationships.
- Proactive Service: Anticipating and promptly addressing customer needs will improve service efficiency and customer trust.
- Technical Expertise: Using specialized tools and following procedures will ensure high-quality repairs and maintenance.
- Preventative Maintenance: Performing scheduled maintenance will help prevent major issues and extend the lifespan of engines and components.
- Issue Escalation: Escalating unresolved problems to more experienced technicians ensures that complex issues are addressed effectively.
- Accurate Documentation: Completing necessary documentation accurately will support warranty claims, quality control, and service records.
- Service Opportunities: Identifying additional service opportunities will help expand business and provide comprehensive solutions to customers.
Responsibilities
To be successful in this role you will need the following:
- Strong Diagnostic Skills: Ability to translate customer complaints into effective troubleshooting plans using specialized tools and software, ensuring accurate and efficient repairs.
- Technical Proficiency: Expertise in repairing and maintaining mechanical/electrical products, following guidelines and using the required tools to ensure quality and cost-effective repairs.
- Detailed Documentation: Skill in creating and verifying customer and technical information, capturing specific data, and documenting all work accurately in the service management system.
- Effective Escalation: Capability to obtain and utilize technical issue information, escalate complex problems appropriately, and ensure timely and accurate resolution of service tickets.
Requirements
Educational Qualification / Experience:
- Candidates should possess a B.Sc / HND in technical related field
- Apprentice Trained Engine Technician (Preferred)
- Vocational diploma from relevant technical institution
- Locally valid driving permit
- Basic level field service work experience
- Intermediate level knowledge of and/or experience with engine products
- Customer service experience.
Application Closing Date
Not Specified.
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3). Warehouse Coordinator – Level III
ReqID: 2404891
Location: Abuja
Career Path: Logistics
Role Category: On-site
Job Type: Shop
Description
- We are looking for a talented Warehouse Coordinator – Level III to join our team specializing in Logistics for our Logistics Warehousing Purchasing Department in Abuja, Nigeria.
Responsibilities
In this role, you will make an impact in the following ways:
- Efficient Coordination: By managing operations across various areas like Inbound, Outbound, and Kitting, you’ll ensure smooth and efficient workflows.
- Safety Leadership: Your proactive approach to identifying and reporting hazards will foster a safer work environment for everyone.
- HSE Compliance: Adhering to and promoting Health, Safety, and Environmental standards will help maintain a culture of safety and responsibility.
- Quality Assurance: Performing quality checks and addressing non-conforming materials will minimize costs and enhance product quality.
- Optimized Delivery: Efficiently receiving, sorting, and storing goods will optimize warehouse space and improve delivery times.
- Operational Excellence: Operating equipment to meet customer expectations and maintaining cycle times will demonstrate your high competency in core work skills.
- Team Collaboration: Effective communication and collaboration with your team and support staff will drive continuous improvement in processes and employee development.
- Flexibility and Adaptability: Your willingness to perform miscellaneous duties and maintain a clean work area will support overall business goals and operational efficiency.
Requirements
- A two-year University Degree from an accredited program in Business, Engineering or a relevant field of study preferred.
- High School Diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
- Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience in a related field such as logistics, warehousing and third-party logistics provider management.
- This position may require licensing for compliance with export controls or sanctions regulations.
Skills / Abilities:
To be successful in this role you will need the following:
- Analytical Skills: The ability to evaluate and select the appropriate transportation mode and equipment type through shipment volume analysis to balance cost, quality, and time effectively.
- Trade Regulation Knowledge: A solid understanding of relevant trade regulations to apply to processes and systems, minimizing trade risks and costs.
- Inventory Management: Proficiency in managing physical inventory using control methodologies to maintain accurate inventory levels and meet customer expectations.
- Warehouse Operations Expertise: Familiarity with warehousing tools, systems, and methodologies to meet defined metrics for both inbound and outbound operations.
Remuneration
The compensation for this role is aligned with a local bargained or unionized agreement.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: