Front Desk, Office Assistante & Sales Vacancies at Peakware Group

Peakware Group is seeking to recruit for the following vacant positions:

1). E-LearningConsultant

Location: Lagos

WorkMode:Full-timeOnsite

Job Summary

• We are seeking an experiencedand innovative E-LearningConsultant to join our team. The successful candidatewill be responsible for supporting thedesign,development, and implementation of effective e-learningsolutions,identifynew business opportunities, and generateleads to drive business growth. The role involves collaborating with internal and external stakeholders to enhance e-learning offerings, expand market reach, and ensure the successful delivery of online training programs.

Key Responsibilities:

E–Learning SolutionDesign:

Assist in the design and development and deployment of effective e-learningsolutions using Learning Management Systems (LMS).

Content Development:

• Assistin thedevelopment of high-qualitye-learningcontent, includingcoursematerials, assessments, and evaluati
• Support content creation, instructional design, and multimedia integration to enhance online training experiences.

Project Management:

• Support themanagement of e-learningprojects,ensuringtimely delivery, quality,and budgetadherence.
• Provide technical support and training to users on e-learning platforms and tools.

StakeholderEngagement:

• Build and maintain relationships with clients, stakeholders, and learners toensurehigh satisfaction.
• Collaborate with subject matter experts, trainers, and IT teams to enhance course offerings.
• Prepare reports on e-learning performance, business growth, and market trends for review by the E-Learning Consultant.

Business Development:

• Identifynew businessopportunities, generate leads, and build relationships with potential clients to drivebusiness grow
• Assist in developing proposals, presentations, and marketing strategies to attract clients.
• Conduct market research and competitor analysis to refine e-learning offerings.
• Engage with corporate clients, educational institutions, and training organizations to expand the customer base.
• Support pricing, sales, and negotiation efforts to maximize revenue from e-learning services.

E-Learning Platform Management:

• Assist in the management and maintenanceof oure- learningplatforms, ensuringsmooth deliveryof online course
• Monitor learners’ progress, engagement, and feedback to improve course effectiveness.

Quality Assurance:

• Ensurethat alle-learningsolutions meet our qualitystandards, are engaging, and effective.
• Conduct quality assurance checks on digital learning materials to ensure compliance with industry standards.

8. LeadGeneration:

• Develop and implement lead generation strategies toattract newclients and increaserevenue.

KeyPerformanceIndicators (KPIs)

• Business Growth: Generatea high-levelincreasein newbusiness leads per quarter, with a conversion rateof at least 30%.
• E-LearningSolution Quality: Achieve anaverageratingof 4.5/5 fore-learningsolution design and content quality.
• Client Acquisition and Retention:Build and maintain relationships with at least7 new clients perquarter, with an extreme highclient retention rate.
• Project Delivery: Deliver at least9/10ofe-learningprojects on time, within budget, and with an extremelyhighclient satisfaction rating.
• Lead Generation: Develop and implement effectiveleadgeneration strategies, resultingin at least20 new leads perquarter

Requirements:

• Education: Bachelor’s degree in Education, Instructional Design, Communications, or a related field.
• Experience: At least 4 years of experience in e-learning, instructional design, or a related field.

Skills:

• Strong knowledge of e-learning principles, instructional design models, and adult learning theory.
• Experience with e-learning authoring tools.
• Familiarity with Learning Management Systems (LMS).
• Excellent project management, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proven business development and lead generation skills, with a strong network of contacts in the e-learning industry.

2. Head of Outsourcing (Talent Acquisition & Recruitment Solutions)

• We are seeking an experienced and results-driven Head of Outsourcing to oversee and manage both in-house recruitment and outsourced talent acquisition services for partner companies. This role will be responsible for leading our company’s recruitment efforts while also identifying and partnering with businesses that lack internal recruitment departments to provide end-to-end hiring solutions.

Key Responsibilities

1. Internal Recruitment & Talent Acquisition

• Develop and execute recruitment strategies to attract, assess, and retain top talent for the company.
• Manage the full recruitment lifecycle, including job postings, sourcing, screening, interviewing, selection, and onboarding.
• Collaborate with department heads to identify talent needs, define role requirements, and create strategic hiring plans.
• Implement modern hiring practices, leveraging technology, job boards, and professional networks to build a strong pipeline of candidates.
• Develop and execute employer branding strategies to position the company as a preferred employer in the industry.
• Oversee workforce planning and succession planning initiatives to ensure business continuity and scalability.

2. Recruitment Outsourcing & Talent Solutions for Partner Companies

• Identify and establish partnerships with businesses that lack internal recruitment departments, offering them comprehensive hiring solutions.
• Develop and implement outsourcing strategies to manage end-to-end recruitment processes for partner companies, including candidate sourcing, screening, interviewing, and selection.
• Act as a strategic recruitment consultant, advising partner companies on talent acquisition best practices, workforce planning, and hiring strategies.
• Build and maintain a network of skilled professionals across various industries to meet the talent needs of partner companies.
• Ensure that all outsourced recruitment processes align with industry standards, company culture, and specific business needs of each partner.
• Provide recruitment analytics and reporting to partner companies, offering insights into hiring trends, challenges, and recommendations.

3. Business Development & Client Relationship Management

• Proactively identify companies that would benefit from outsourced recruitment services and develop strategies to secure partnerships.
• Conduct market research to understand industry hiring trends and position the company as a leading talent acquisition partner.
• Establish and maintain long-term relationships with key stakeholders, HR executives, and business leaders in partner organizations.
• Negotiate contracts, service agreements, and pricing models for outsourced recruitment solutions.
• Develop and implement marketing and outreach initiatives to promote the company’s recruitment services to potential partners.

4. Operational Excellence & Compliance

• Ensure all recruitment activities comply with labor laws, regulations, and best hiring practices.
• Continuously improve recruitment processes, leveraging data analytics and feedback to optimize hiring efficiency.
• Implement HR technologies, applicant tracking systems (ATS), and automation tools to enhance recruitment operations.
• Monitor key performance indicators (KPIs) related to recruitment efficiency, candidate experience, and partner satisfaction.
• Train and mentor the recruitment team, fostering a high-performance culture focused on delivering results.

Skills

• The ideal candidate is a highly strategic and business-savvy recruitment leader with a proven track record in managing both internal hiring and outsourced talent acquisition services. They should possess strong business development skills, the ability to build and maintain client relationships, and deep expertise in recruitment operations.

Key Qualifications & Experience:

• Minimum of 7-10 years of experience in recruitment, HR operations, or talent acquisition, with at least 3 years in a leadership role.
• Strong background in both corporate recruitment and recruitment outsourcing services.
• Experience in business development, client management, and building strategic partnerships.
• Strong knowledge of recruitment best practices, employment laws, and talent management strategies.
• Proficiency in recruitment technologies, ATS systems, and HR software.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work in a fast-paced, results-driven environment with multiple priorities.

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2). IT Sales Executive

Location: Lekki Phase 1

Employment Type: Full-Time

Reports To: Head of Operation

Job Summary: As an IT Sales Executive, you will be responsible for identifying and developing new business opportunities, managing client relationships, and selling IT solutions from different OEMs. You will play a key role in helping the company work with top IT brands, ensuring successful sales and revenue growth. The ideal candidate must have experience selling different IT solutions, strong customer connections, and previous engagement with various OEMs.

Key Responsibilities

Business Development & Sales Execution

• Identify and acquire new clients through lead generation, networking, and direct sales efforts.
• Develop and execute a sales strategy to penetrate the market and grow revenue.
• Build and manage a pipeline of IT solutions, ensuring successful deal closure.
• Work closely with top IT brands and OEMs to position their products effectively in the market.
• Achieve and exceed sales targets, revenue goals, and profit margins

IT Solutions Sales & Brand Partnerships

• Assess various IT brands and recommend the top brands for the company to work with. Sell a wide range of IT solutions, including software, hardware, cloud solutions, cybersecurity, networking, and enterprise solutions.
• Work with multiple OEMs and align with their sales strategies, pricing, and incentive programs.
• Stay updated with new IT trends, competitor offerings, and market demands.

Customer Relationship Management

• Develop and maintain strong relationships with key customers, decision-makers, and IT managers.
• Manage the sales process from lead generation to contract negotiation and post-sales support.
• Provide excellent customer service and ensure client satisfaction and retention.
• Act as a trusted advisor by understanding customer needs and recommending tailored IT solutions.

Vendor & OEM Collaboration

• Establish and maintain relationships with different OEMs, distributors, and technology partners.
• Leverage OEM training, certifications, and incentive programs to drive sales.
• Stay informed about vendor product roadmaps, pricing changes, and promotions.

Sales Reporting & Performance Tracking

• Maintain an up-to-date CRM system with accurate client and sales data.
• Prepare and present sales forecasts, pipeline reports, and business development plans.
• Provide feedback to management on product performance and customer needs.

Key Performance Indicator

• Business Development & Sales Execution: Achieve a quarterly sales revenue growth of at least 20% and acquire a minimum of 5 new clients.
• IT Solutions Sales & Brand Partnerships: Generate at least $500k in IT solutions sales revenue every 6 months and establish partnerships with at least 2 new OEMs.
• Customer Relationship Management: Maintain a customer retention rate of at least 90% and achieve a customer satisfaction (CSAT) score of 8/10 or higher.
• Vendor & OEM Collaboration: Establish and maintain partnerships with at least 3 key OEMs and achieve a revenue growth of at least 15% from OEM partnerships.
• Sales Reporting & Performance Tracking: Maintain a CRM data accuracy rate of at least 99% and achieve a very high level sales forecast accuracy rate.

Required Qualifications & Skills Education & Experience

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• 5+ years of experience in IT sales, solution selling, or technology business development.
• Proven track record of selling IT solutions and managing customer relationships.
• Experience working with multiple IT brands, OEMs, and distributors.

Technical & Sales Skills

• Strong knowledge of IT solutions such as cloud computing, cybersecurity, networking, enterprise software, and hardware.
• Deep understanding of OEM partnerships and distribution channels.
• Strong negotiation, persuasion, and consultative selling skills.
• Ability to develop sales strategies, close deals, and exceed revenue targets.
• Proficiency in CRM tools, Microsoft Office, and sales automation platforms.

Soft Skills

• Excellent communication and interpersonal skills.
• Strong networking abilities with established customer connections.
• Self-motivated and target-driven.
• Ability to work independently and in a team environment.
• Strong problem-solving and decision-making skills.

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3). Front Desk/Office Assistant

Location: Lekki Phase 1

Job Type: Full Time
Reports to: HR

Job Summary:

• We are seeking a highly organized and detail-oriented Front Desk/Office Assistant to provideadministrative support and ensure the smooth operation of our office.
• The successful candidate will be responsible for managing the front desk, handling phone calls, emails, and visitors, as well as performing

various administrative tasks. Key Responsibilities:

• Front Desk Management: – Greet visitors and clients in a professional and friendly manner
• Manage the reception area to ensure it is clean, organized, and welcoming
• Answer and direct phone calls, emails, and messages

Administrative Support: – Provide administrative assistance to the team, including preparing documents, reports, andpresentations

• Manage and maintain accurate and up-to-date records and databases
• Assist with scheduling appointments, meetings, and events
• Communication and Correspondence: – Respond to emails, letters, and other correspondence in a timely and professional manner
• Prepare and send documents, reports, and other materials as required

Office Management: – Maintain the office supplies and inventory

• Ensure the office is clean, tidy, and well-maintained
• Assist with setting up and arranging meetings, conferences, and other events
• Data Entry and Record-Keeping: – Enter data into various software systems and spreadsheets
• Maintain accurate and up-to-date records and databases

Other Duties: – Perform other administrative tasks as required

• Provide support to other team members as needed

Requirements:

• Education: – HND, BSC degree in Business, Management or a related field
• Experience: – 1-2 years of experience in an administrative or front desk role
• Experience in a fast-paced office environment an asset

Skills: – Excellent communication and interpersonal skills

• Strong organizational and time management skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Ability to maintain confidentiality and handle sensitive information

Personal Qualities: – Friendly, approachable, and professional demeanor

• Ability to work independently and as part of a team
• Flexibility and adaptability in a fast-paced environment

Deadline: Not Stated

How to Apply: If you are interested in any of the jobs, send your resume to [email protected]