Front Desk Officer at Citygate Global Investment Ltd

Citygate Global Investment Ltd is an organization founded in June 2007 to engage in Finance business (Microfinance Finance) and registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.

Job Title: Front Desk Officer

Location: Lagos

Employment Type: Full-time

Role Summary

• We are seeking to hire a courteous and professional Front Desk Officer to join our team.
• As a front desk officer, you will be the first point of contact for visitors and clients, providing excellent customer service and administrative support.
• The ideal candidate must possess a friendly, organized, and capable of handling a variety of tasks in a fast-paced environment.

Key Responsibilities

• Greet and welcome visitors and clients in a friendly and professional manner.
• Answer and direct phone calls to appropriate individuals.
• Manage inquiries and provide information about the organization’s products or services.
• Schedule appointments and meetings, and maintain calendars for staff.
• Receive, sort, and distribute mail and deliveries.
• Maintain a clean and organized reception area.
• Assist with administrative tasks, such as filing, photocopying, and data entry.
• Monitor and maintain office supplies and equipment.
• Assist with other administrative duties as assigned.

Job Requirements

• Education – Minimum ofHND/BSc. degree in any discipline.
• Experience – Must have a minimum of 1 – 2 years’ experience working in a customer service or administrative role.
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Suites (MS Excel, Word, PowerPoints)
• Ability to work independently and as part of a team.
• Attention to detail and high level of accountability, efficiency and accuracy.
• Exceptional time management, and customer service skills.

Behavioral Competencies:

• Communication Skills – Have an excellent written and verbal communication skills and also be able to convey ideas &positions clearly.
• Planning &Organizing – Ability to establish priorities, plan, coordinate and monitor own work plan.
• Collaborative Skills – Ability to work effectively with team in carrying and executing assignments.

Salary

• N100,000 – N120,000 per month.

Application Closing Date
11th December, 2024.

How to Apply: Interested and qualified candidates should send their Resume to: [email protected] using the preferred Location as the subject of the mail.

Note

• This role is location specific and all applicants located or living within Ikeja Axis will be most preferred.
• Only shortlisted candidates will be contacted.