Front Desk Officer at Eye Hospital

Eye Hospital is currently recruiting suitable candidates to fill the position below:

Job Title: Front Desk Officer

Location: Benin City, Edo

Employment Type: Full-time

Description

• The Front Desk Officer serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience at the eye hospital.

Key Responsibilities

• Patient Reception: Greet and assist patients during check-in, managing all necessary documentation.
• Appointment Management: Schedule and confirm patient appointments, maintaining accurate calendars for healthcare providers.
• Patient Registration and Insurance Verification: Collect and verify patient information and insurance details, ensuring eligibility before service.
• Billing and Payments: Provide treatment cost information, collect payments, and assist patients in understanding billing statements.
• Communication and Coordination: Act as a liaison between patients and healthcare providers, ensuring effective communication across departments.
• Administrative Support: Perform clerical tasks, maintain organized front desk operations, and manage inquiries through phone and in-person interactions.
• Compliance and Confidentiality: Adhere to hospital policies regarding patient privacy and ensure safety during emergencies.

Qualifications

• Interested candidates should possess a Bachelor’s Degree with 2-4 years experience.
• This role requires excellent interpersonal skills, attention to detail, and a commitment to providing exceptional service to patients and their families, supporting the overall mission of the hospital.

Application Closing Date
18th January, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.