Front Desk Officer at Gatimo Apparel

Gatimo Apparel is a major garment manufacturer noted for its high production quality, efficiency, and dependability. We’ve built a customer-focused, technology-driven garment manufacturing plant that not only serves the demands of its sub-brand Ruff ‘n’ Tumble, but also other companies for contract manufacture of fashion goods.

Title: Front Desk Officer

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities 
Office Management:

• Answer phones and warmly greet employees and clients.
• Manage meeting room and Library usage
• Responsible for the office appearance
• Help with the scheduling of meetings.
• Mail circulation to the appropriate offices.
• Monitor Staff movement during working hours (excluding lunchtime).
• Manage the entire client experience

Answering Enquiries and Research:

• Answer all incoming calls and inquiries
• Receive visitors and clients and ensure they are well received and treated courteously.
• Conduct online research as may be required for the office of the MD
• Receive all tenant complaints and forward them to the Admin Manager

Support Services:

• Relieve MDPA when not available or on leave.
• Reports to the Admin Manager any issue that affects job function and daily operations
• Provide a report on staff movement, attendance, and other admin activities

Admin Management Report:

• Weekly and Monthly visitor’s attendance report
• Weekly and Monthly reports on complaints received, closed out.
• Weekly and Monthly reports on calls, emails and inquiry statistics

Key Performance Indicators (KPI) for Appraiser:

• Welcoming guests
• General office duties
• Manage office cleaner
• Office maintenance
• Purchase office stationery and supplies.

Required Skills and Competencies

• Interested candidates should possess an OND qualification with 2 – 5 years work experience.
• Strong technical receptionist skills
• Ability to work independently.
• A brilliant communicator
• Exceptional time management
• A genius organizer.
• Dependability
• Outstanding interpersonal skills

Deadline: 10th December, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Qualified individuals must stay around Ikeja.