Front Desk Officer at HR-on-Wheels

HR-on-Wheels is a Human Resource consulting firm with focus to add value to the businesses of SMEs by emphazing the need to have a people strategy in place.

Job Title: Front Desk Officer

Location: Victoria Island, Lagos

Job Description

• We are seeking a professional, friendly, and detail-oriented Front Desk Officer to join our team, a reputable finance company.
• As a Front Desk Officer, you will be the first point of contact for clients and visitors, providing exceptional customer service while managing various administrative duties.
• This position is ideal for candidates who are eager to begin their careers in the finance industry and contribute to a welcoming and efficient office environment.

Key Responsibilities

• Greet and assist clients and visitors in a professional and courteous manner.
• Ensure that visitors are properly signed in and directed to the appropriate department or personnel.
• Answer and route incoming calls in a friendly and timely manner.
• Manage the reception area, ensuring it is clean, organized, and welcoming at all times.
• Maintain the front desk schedule and assist in coordinating meetings or appointments.
• Handle general inquiries and direct them to the relevant department or individual.
• Provide accurate information regarding the company’s services, products, and processes.
• Assist with incoming mail and packages, ensuring timely distribution.
• Maintain accurate visitor logs and client records as necessary.
• Assist with data entry and basic administrative tasks (e.g., filing, photocopying, scanning).
• Help maintain office supplies and ensure the front desk is well-stocked.
• Assist in booking meeting rooms and coordinating catering or other resources as needed.
• Collaborate with other departments to ensure smooth operations.
• Support other administrative tasks and projects as assigned.

Requirements

• High School Diploma or equivalent required. A Degree in Business Administration, Finance, or a related field is a plus (not required).
• 0 – 2 years of experience in a customer service or administrative role, preferably in an office or finance setting.
• Familiarity with office equipment (e.g., phone systems, computers, printers).
• Strong verbal and written communication skills.
• Excellent interpersonal skills and a professional appearance.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail and organizational abilities.
• Ability to handle sensitive information with confidentiality.
• Positive attitude, proactive approach, and a willingness to learn.
• Ability to work in a fast-paced environment while maintaining a calm demeanor.
• Flexibility to take on new tasks as needed.

Remuneration

• Salary: N150,000 / Month.
• HMO.
• Pension.

Application Closing Date
29th April, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: Kindly note that only shortlisted candidates will be contacted.