Front Desk Officer at Pyramids Diagnostics

Pyramids Diagnostics was founded in 2005 as a limited liability business in Port Harcourt, Nigeria. It was founded with the purpose of filling a major vacuum in the diagnostic arm of the health sector in our surroundings. A missing link exists in the doctor’s capacity to arrive at leading clinical diagnoses, impairing treatment outcomes, as a result of a lack of credible diagnostic apparatus and trustworthy laboratory investigative results in some health facilities.

Title: Front Desk Officer

Location: Port Harcourt, Rivers

Employment Type: Full-time

Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep the front desk tidy and presentable with all necessary materials (Pens, Forms, and Paper Etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages, etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• High School Diploma; additional qualifications will be a plus
• Proven experience as a front desk representative, agent, or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.

Deadline: 20th November, 2023.

How to Apply: Interested and qualified candidates should send their Application Letter with your CV to: [email protected] using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.