Front Desk Officer at Simplinteriors School

Simplinteriors School of Interior Design and Entrepreneurship is an interior design school where we train professional interior designers.

Job Title: Front Desk Officer

Location: Surulere, Lagos

Employment Type: Full-time

Job Responsibilities and Duties

• To be directly report to the superior or MD
• Ensure that the front desk is neat, presentable and equipped with all necessary supplies such as paper, pen and all necessary forms.
• Assisting with all admissions related tasks, including preparations for and assistance at school events taking calls and making sure enquiries from prospective new students are well recorded.
• Managing the inbound and out-bound phone calls and messages for the Simplinteriors School (from prospective and current students).
• Checking Google Leads, Hub-Spot, Corporate Email, Calls and WhatsApp for enquiries and then transfer the information of prospects to the excel sheets with comments.
• Handling students’ enquiries, complaints and providing appropriate solutions, alternatives and follow-up within the time limits for Simplinteriors School.
• Build customer relationships and trust with prospective and existing students through open and interactive communication.
• Keep records of interactions with the students on the appropriate excel sheets.
• Plan and organize the Free Class bi-monthly, as well as coordinate, plan and organize the school calendar and timetable.
• Follow up on students making sure school tuitions are paid on or before the sixth week of their programs.
• Keep record of all payments done by the students on appropriate excel sheets.
• Provide accurate, valid and complete information of prospective students by using the right methods of importing to excel sheets for proper documentation.
• Think up creative ways of generating sales leads for the School.
• Meet the target of reaching a minimum of 10 prospective students / day.
• Follow up and invite at least 20 participants to our bi-monthly Free Seminar.
• Make sure minimum of 10 to 15 studentsregister for Full Time and 6 to 10 for the Part Time.
• Responding and extracting of enquiries and data from the School social media platforms.
• Managing the school social media, and must be able to use Canva and Capcut effectively.
• Follow laydown communication procedures, guidelines and policies for reaching prospective and current students as well as clients.
• Maintain constant communication with management and ensure proper operations of Simplinteriors School.
• Maintaining and updating school information records and databases.
• Receive, sort and distribute all packages, deliveries and mail.
• Keep abreast with all organizational changes and business developments
• Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.

Requirements

• Candidates should possess a Bachelor’s Degree / OND qualification with 1 – 2 years work experience.

Application Closing Date
14th February, 2025.

How to Apply: Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.