Graduate Customer Experience Intern at ZKTeco Company Limited

Victoria Island, Lagos

Company Info

Mid sized business

1 to 50 Employees

ZKTeco Company Limited

ZKTeco Company Limited is a global leader in the production of biometric readers (facial, vein, fingerprint palm), access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.

Title: Customer Experience Intern

Location: Victoria Island, Lagos

Employment Type: Full-time


  • Address customer complaints, offering timely and suitable solutions, and follow up to ensure resolution.
  • Maintain detailed records of customer interactions.
  • Respond to both general and specific customer inquiries about the company’s products.
  • Achieve personal and team sales targets and adhere to call-handling quotas.
  • Deliver exceptional customer service to potential and existing customers.


  • A Bachelor’s degree in Mass Communications, Computer Science, Marketing, or related fields is an added advantage.
  • Graduates awaiting NYSC deployment (PRE-SERVICE) are welcome.
  • Current National Youth Service Corps (NYSC) members are encouraged to apply.
  • Comfortable handling phone inquiries.
  • Proficiency in CRM tools.
  • Strong verbal and written communication skills.
  • Collaborative team player.
  • Keen attention to detail and critical thinking abilities.
  • Thrives in a fast-paced work environment.
  • Prior experience in Customer Service is a plus.


  • Competitive salary. Preferably seeking female candidates to promote gender balance.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online

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