Mid sized business
1 to 50 Employees
ZKTeco Company Limited
ZKTeco Company Limited is a global leader in the production of biometric readers (facial, vein, fingerprint palm), access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.
Title: Customer Experience Intern
Location: Victoria Island, Lagos
Employment Type: Full-time
- Address customer complaints, offering timely and suitable solutions, and follow up to ensure resolution.
- Maintain detailed records of customer interactions.
- Respond to both general and specific customer inquiries about the company’s products.
- Achieve personal and team sales targets and adhere to call-handling quotas.
- Deliver exceptional customer service to potential and existing customers.
- A Bachelor’s degree in Mass Communications, Computer Science, Marketing, or related fields is an added advantage.
- Graduates awaiting NYSC deployment (PRE-SERVICE) are welcome.
- Current National Youth Service Corps (NYSC) members are encouraged to apply.
- Comfortable handling phone inquiries.
- Proficiency in CRM tools.
- Strong verbal and written communication skills.
- Collaborative team player.
- Keen attention to detail and critical thinking abilities.
- Thrives in a fast-paced work environment.
- Prior experience in Customer Service is a plus.
- Competitive salary. Preferably seeking female candidates to promote gender balance.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online