Company Info
Mid sized business
ZKTeco Company Limited
1 to 50 Employees
ZKTeco Company Limited is a global leader in the production of biometric readers (facial, vein, fingerprint palm), access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.
Title: Support Engineer Intern
Location: Victoria Island, Lagos
Employment Type: Full-time
Responsibilities:
- Attend in-person meetings with clients to assess, troubleshoot, and diagnose hardware and software issues.
- Proactively update, maintain, and monitor all company product devices.
- Install and configure computer systems and applications within the organization.
- Respond to customer inquiries and provide assistance in troubleshooting and resolving challenges.
- Document and compile detailed reports outlining technical assistance requests, the steps taken for resolution, and specific dates and individuals involved.
- Serve as the initial point of contact for all product-related concerns from clients and colleagues.
- Organize and maintain documentation related to warranties and instructional guides for company products.
Qualifications:
- A Bachelor’s degree in Computer Engineering, Cyber Security, Systems Engineering, or Electrical Electronics Engineering is an added advantage.
- Graduates awaiting NYSC deployment (PRE-SERVICE) are eligible to apply.
- Current National Youth Service Corps (NYSC) members are encouraged to apply.
- Capable of working effectively under pressure.
- Skilled in prioritizing tasks based on urgency and importance.
- Demonstrated motivation to acquire new skills and adapt to emerging technologies.
- Strong critical thinking and problem-solving abilities.
- Excellent interpersonal and communication skills.
Remuneration
- Competitive salary.
- Preference for male candidates to promote gender balance
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online