Head, Vendor Management at First Bank of Nigeria Limited (FirstBank)

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

Job Title: Head, Vendor Management

Job Identification: 1471

Location: Lagos

Job Type: Full-time

Job Description

• Primary contact for external vendor(s)/partner(s) and internal stakeholder
• Initial point of escalation for internal and external stakeholders on Vendor Management Issues
• Collaborate with Business Units/Category Managers to identify vendor/partner candidates who can deliver the required services/resources for an assigned service/supply of goods
• Coordinate the collection and analysis of relevant performance metrics (e.g. KPIs/KQIs) with Category Managers/Business Unit
• Responsible for monitoring and managing key performance metrics for vendor(s)/partner(s) to continuously evaluate performance
• Interpret internal stakeholder needs, collaborate with and provide guidance to vendor(s)/partner(s) to assure new capabilities and services are developed to meet identified internal needs
• Monitor and report on the performance of key strategic vendors to ensure delivery in line with contractual obligations and performance metrics
• Evaluate potential suppliers using developed and agreed criteria to support alignment and understanding of the expectations and requirements of engagement
• Manage outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges
• Identify ways to improve performance and relationship with Vendors
• Co-ordinate the Risk classification of vendors (where relevant) with the Category Management Team
• Develop general contract management initiatives
• Supervise Vendor Management Team
• Engage with Compliance Team on vendor regulatory requirements
• Analyze Vendor performance data to identify opportunities for overall improvement
• Monitor poor performing vendors to watch list and for major incident reported, investigate and recommend for Blacklisting
• Undertake any other responsibilities as requested by the Head of Department, in accordance with the scope and responsibilities of the role
• Comply with the principles and policies in the Information Security Hand book of the Ban

Job Requirements

• Bachelors Degree in any related field.
• Masters’ Degree would be an added advantage.
• Minimum of 10 – 13 years of experience in a similar role.

Application Closing Date
18th July, 2025, 11:56 AM.

How to Apply: Interested and qualified candidates should Click here to apply online