Company Info
Eko Maintenance Limited is a facility maintenance company that deals in high-rise buildings and construction.
Eko Maintenance Limited is a facility maintenance company that deals in high-rise buildings and construction.
Job Title: Helpdesk Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- Utilize advanced proficiency in Microsoft Office Suite to streamline administrative task and enhance operational efficiency
- Coordinate and prioritize activities within the helpdesk and operation department
- Act as a key support resource for the manager, facilitating communication through emails, letters, report and other correspondence
- Perform administrative duties within the operations department, including documentation, data entry and record management.
- Monitor and manage the follow-up and feedback system within the operations department to gather insight, track progress and implement improvement.
- Ensure timely dissemination of information to clients and contractors keeping them informed about updates, schedules and service-related matters
- Collaborate with internal team to optimise processes, implement best practices and achieve departmental objectives.
- Maintain accurate records, reports and documentation related to helpdesk activities, user interaction and service request.
Qualifications / Requirement
- Bachelors’ degree in Information Technology, Computer science, Business Administration or related field
- Minimum of 3 years experience in Helpdesk coordination, technical support or administrative roles
- Proficiency in Microsoft Office Suit (Excel, Word, PowerPoint, Outlook) and helpdesk ticketing system
- Strong interpersonal skills with the ability to communicate effectively with diverse stakeholders
- Excellent organization abilities wit attention to details and a proactive approach to problem solving.
Application Closing Date
25th July, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using tthe Job Title as the subject of the mail.