Company Info
Mid sized business
1 to 50 Employees
Global Profilers
Global Profilers offers an extensive array of recruitment and selection solutions tailored to companies operating within Africa. Our services span various industries and professions across the entirety of the African continent. Successfully navigating this landscape demands not only specialized market expertise but also a sincere grasp of distinct cultures and specific local prerequisites.
Title: Hospital Operations Manager
Location: Enugu
SALARY BUDGET: N600,000 (Monthly Net)
KEY DUTIES &RESPONSIBILITIES
- Manage and supervise the center’s operations and activities, with full responsibility for all operational functions including Front and Back Office, HR, IT, Maintenance, Finance/Accounting, and Marketing/Business Development.
- Coordinate process improvement and transformation process.
- Facilitate effective clinical workflow development and implementation.
- Manage, build, and develop a team capable of delivering the targeted results.
- Develop standard operating protocols, monitor performance, identify areas for improvement and optimization, and lead execution of related initiatives.
- Manage client experience, ensuring satisfaction through timely delivery of service to maximize client retention.
- Ensure quality service and implementation of clinical best practices, constantly monitor levels of service quality, and devise strategies to improve any shortfalls.
- Develop and execute clear marketing and business development strategy.
- Communicate effectively and build strong relationships with key stakeholders, including partner hospital management, clinical teams, suppliers, strategic partners, and external advisors.
- Develop a center budget and track performance against the budget.
- Manage and regulate stocks and supplies of consumables.
- Ensure all payments, and collections from clients are deposited to banks and maintain accurate accounting records.
- Manage the overall security of the center.
- Manage maintenance with all third-party suppliers.
- Ensure the center has all regulatory permits and certifications.
- Coordinate staff training.
- Coordinate the efforts of the clinical board and synergies activities with clinical partners.
- Provide timely, detailed, and frequent reporting to the Company’s Board of Directors.
REQUIREMENTS AND SKILLS
- Bachelor’s degree in Healthcare Administration, Business Administration, operations management, or related field.
- Min of 7 years of managerial experience.
- Experience in management, operations, and leadership.
- High-level HR duties
- Ability to build consensus and relationships among managers, partners, and employees.
- Excellent communication skills.
- Basic accounting skills
Deadline: Aug 20, 2023
How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.