Hotel Receptionist at Hotel Capitol

Hotel Capitol is a cutting-edge and stylish hotel that provides the ultimate blend of luxury and comfort. Situated in the heart of Omole Phase 1, this three-star hotel boasts a strategic location with excellent road connections to other parts of Lagos mainland and the city as a whole. With 32 well-appointed rooms, Hotel Capitol offers a range of tastefully furnished accommodations, including deluxe executive rooms, super executive rooms, and luxurious one- and two-bedroom suites. Whether you’re seeking a cozy space or a spacious suite, our hotel provides a serene and inviting atmosphere to ensure a memorable stay.

Title: Hotel Receptionist

Location: Ojodu – Ikeja, Lagos

Employment Type: Full-time

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements

• Candidates must reside in Ojodu, Ogba, Agege, and Ikeja axis
• Candidates should possess a B.Sc / HND qualification.

Deadline: 23rd July, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.