Hotel Receptionist at Natafamdavid Consulting Nigeria Limited

Lagos

Natafamdavid

Company Info

Natafamdavid Consulting Nigeria Limited is a business growth consultancy company offering tailor made services targeted at building profitable and productive companies with a focus on building sustainable enterprises

Natafamdavid Consulting Nigeria Limited is a business growth consultancy company offering tailor made services targeted at building profitable and productive companies with a focus on building sustainable enterprises, comprehensive HR advisory services, brand growth, corporate governance, business strategy and advisory services at different sections of the value chain.

Job Title: Hotel Receptionist

Location: Ikotun, Lagos

Employment Type: Full-time

Key Responsibilities

  • Greet guests warmly upon arrival and provide a professional, welcoming atmosphere
  • Handle guest check-ins and check-outs efficiently and accurately
  • Manage room reservations and respond to booking inquiries (phone, email, or walk-in)
  • Provide guests with information about hotel services, local attractions, and transportation
  • Address and resolve guest complaints or concerns promptly and politely
  • Maintain accurate guest records and update the hotel’s reservation system
  • Process payments and issue receipts using the POS or hotel software
  • Handle administrative tasks such as filing, emails, and phone calls
  • Coordinate with housekeeping, security, and other departments to meet guest needs
  • Ensure the reception area is clean, tidy, and presentable at all times

Requirements

  • Proven experience as a hotel receptionist, front desk officer, or similar role preferred
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving abilities
  • Proficiency in Microsoft Office and hotel management systems (e.g., Opera, Cloudbeds, etc.)
  • Ability to multitask and work under pressure
  • Professional appearance and demeanor
  • Flexibility to work in shifts, including nights, weekends, and holidays.

Preferred Qualifications:

  • Minimum of SSCE/WAEC; diploma or certification in hospitality is an advantage with 2 – 4 years work experience.
  • Knowledge of multiple languages is a plus
  • Familiarity with cash handling and POS systems

Application Closing Date
15th July, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.

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