Information Technology Support Specialist at JC International

JC International is an ISO 9001:2015 accredited firm that offers Inspection, Training, and Rope Access services to the Oil & Gas, Marine, and Construction industries across Africa.

Title: Information Technology Support Specialist

Location: Port Harcourt, Rivers

Job Description

• As an IT Support Specialist, you will be responsible for the company’s processes digital transformation implementation, designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures.
• Designing and installing computer hardware configurations.
• Installing software and networking systems.
• Troubleshooting network and software issues.
• Installing high-level software security systems.
• Training staff on newly installed hardware and software systems.
• Fixing hardware, software, and networking issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.

Key Metrics

• Digitalization of the JCG business processes.
• End-user Support
• Internal System Management & Network Administration
• IT Physical and Logical Security Management
• External System Management (Web Administration, Server Hosting)
• Server Management & Database Administration
• System Development, Implementation, Deployment

Responsibilities

• Ensure full digitalization of JCG business processes.
• End-user support; Install, configure, and support company’s local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software.
• Provides technical direction for the development, design, and systems integration for the company’s IT infrastructure.
• Monitors and manage data communications networks; designs, configures, and implements LAN/WAN hardware, software, and ancillary services for network operating efficiency.
• Internal systems and network administration; Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all system configurations.
• Ensure network availability to all system users and perform necessary maintenance to support network availability.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Maintain integrity of the network, server deployment, database administration and security.
• Maintain network servers such as file/applications servers, domain controller, gateways, and intrusion detection systems
• Servers Management, desktop computers, inverter system, printers, switches, firewalls, phones, personnel digital assistants, software deployment, security updates and patches
• Coordinate company’s purchasing decision for Computer hardware, server systems, network infrastructure, inverter systems, software/application, and other IT related facilities.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.