Company Info
9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007.
9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
1). Specialist, IT Infrastructure Operations
Location: Lagos
Job Summary
- Responsible for the support & Management of a multi-vendor stack of Infrastructure platforms, integrated to deliver business services to agreed service levels
Roles and Responsibilities
Operational:
- Ensure that availability targets for infrastructure platforms are aligned with overall service targets
- Contribute relevant IT performance metrics for management reports, by the specified deadlines, covering key aspects of service, projects, and people
- Provide out of hours support and guidance to the infrastructure platform support team as needed
- Identify new processes or modify existing processes to improve efficiencies in the support and management of the infrastructure platform stack
- Follow company standards, including security baselines and industry best practice approaches to delivering all IaaS & PaaS services
- Continuously evaluates the design, functionality and performance of supported business applications and makes thoughtful and significant recommendations for Infrastructure improvements/retirements
- Ensure transition and support documentation is fit for purpose, to a high standard and kept up to date
- Carry out other activities as instructed by the Manager, Infrastructure Operations.
Requirements
Educational Qualification:
- Candidates should possess a First Degree or equivalent in Computer Science/IT, Engineering or a related or relevant discipline
Experience
- Five (5) + years of combined Telecom/IT/applications management experience in high-impact role(s) with clear progression in levels of responsibilities
- Demonstrable experience managing a complex stack of multi-vendor Infrastructure platforms at the desired scale, preferably in a Telco environment
- Excellent knowledge in compute, Virtualization, Private Cloud, Public Cloud and understanding of core operating system constructs such as memory, processor, and I/O – disk and network)
- Expert in Information Lifecycle Management (Backup & Archiving)
- Proven professional experience and understanding of Storage, Network, Database, Security and Software Defined Technologies
- Sound knowledge of internal business processes, leading/emerging technologies, and developments within the mobile telecommunications industry and related ecosystems
- Self-starter, with good people management / exceptional interpersonal and organizational skills; Strong can-do attitude and aptitude to drive innovation
- Experience in working through complex issues and providing alternative solutions
- Ability to lead, influence and gain the confidence and respect of senior executives and functional leadership
- Ability to cope and deliver at satisfactorily high levels when under intense pressure
- Exceptional analytical, quick-learning, and critical thinking skills
- Strong change management skills.
Application Closing Date
Not Specified.
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2). Analyst, SharePoint & PowerApps
Location: Lagos
Employment Type: Full-time
Job Summary
- Responsibilities will include the implementation, configuration, and customization of SharePoint and PowerApps applications and sites.
- Collaborate closely with stakeholders, gather requirements and design solutions, communicate effectively and understand business needs.
- The role extends to developing and managing custom web parts, master pages, content types, and workflows, with a focus on scalability and efficiency.
Roles and Responsibilities
Tactical:
- Design and construct Enterprise-level PowerApps, incorporating best practices within the Power Platform Community, to seamlessly integrate with various software applications, such as Google Docs, Oracle, SAP, Dynamics CRM, Microsoft SQL, and Office 365 tools.
- Develop, maintain, and customize SharePoint and PowerApps applications and sites, including the implementation and configuration of these solutions.
- Create and manage custom web parts, master pages, content types, and workflows, ensuring their effective deployment and modification as needed.
- Collaborate with stakeholders to gather requirements and design solutions, emphasizing effective communication and understanding of project needs.
- Ensure SharePoint security and develop new web components using XML, .NET, SQL, C#, CSS, HTML, JavaScript, and jQuery, contributing to the development of scalable applications.
- Extend SharePoint and PowerApps functionality through the integration of forms, web parts, and application technologies, and facilitate testing, debugging, and systems training for staff and customers.
Operational:
- Deliver technical and operational support, addressing and resolving issues promptly.
- Assist in the implementation and user acceptance testing of Windows operating systems.
- Configure, manage, and monitor applications, services, data, devices, and users within Microsoft 365 services, ensuring seamless integration.
- Maintain comprehensive system and project documentation, including progress reports, while fulfilling additional responsibilities as directed by the Head of IT Operations and Manager, Wintel
Education and Experience
- Degree-level education with a solid all-around knowledge of IT and its use within a business environment with a minimum of 3 to 5 years of experience.
- Extensive knowledge of SharePoint, Power Apps and MS Office software, proficiency with front-end programming languages.
- Proven professional experience and understanding of Microsoft Public (Azure) Cloud, Microsoft 365 services, Office 365, and Office 365 Hybrid environment.
- Must be capable of working under pressure in a supportive environment. This will include dealing with escalations from the business, providing feedback and dealing with several projects and problems effectively.
- The position holder must be capable of working on their own initiative within the procedures and guidelines laid down.
- The ability to communicate with all staff, management, and senior management.
- Solid software problem-solving skills.
- Resilient, confident, and tenacious.
- Good interpersonal skills.
- Prepared to work extended hours and travel to other sites/regions as required
Application Closing Date
Not Specified.
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3). Manager, Human Resources Business
Location: Lagos
Employment Type: Full-time
Job Summary
- Work closely with business unit managers to understand business needs and aligning business objectives with employees and management in designated business units.
- Support the implementation of talent management strategies in tandem with the established value chain for EMTS.
Roles and Responsibilities
Tactical:
- Assume responsibility for interpreting HR policies and strategies in assigned business area.
- Ensure end-to-end development and implementation of talent acquisition plans
- Guide business leaders in capturing their manpower needs and collaborate with HR Planning & Talent Management to develop annual workforce plan.
- Develop, review, and analyze cost effective strategies aimed at providing EMTS with the right number and quality of talent.
- Facilitate the implementation of various strategic initiatives from HR Centers of Excellence (CoE) – (Reward & Performance Management, HR Operations & Engagement, Learning & Development, HR Planning & Talent Management) to ensure effective delivery of HR solution across business lines.
- Work closely with business area and employees to improve work relationships, build morale and implement end-to-end Workforce Retention, Career Navigation and Succession Planning strategy.
Operational:
- Serve as a first point of contact for the business areas on all HR matters.
- Develop and maintain healthy relationships with key stakeholders.
- Partner with assigned business areas to assess short and long-term HR needs and provide strategic, operational/generalist HR support to ensure that business objectives are achieved.
- Facilitate effective implementation of Career Management initiatives
- Support the implementation of recruitment plan to achieve approved manpower requirements.
- Support the assessment of applicants for various positions in line with EMTS assessment centre framework.
- Provide regular performance management guidance to line management (coaching, consistent feedback, and counselling) to ensure that performance management experiences are effective, empowering, open, fair, and objective.
- Prepare and submit periodic management reports on the activities of the team for management decision making.
- Perform any other duties as assigned by the Head, HR Business Partnering
Education and Experience
- First Degree from a recognized university.
- Six (6) to Eight (8) year work experience with years at supervisory level as an advantage.
- Experience in an HR environment as an advantage.
- Strong relationship management and communication skills and ability to engage senior level executives.
- Ability to learn fast and understand the operations of the business.
- Sound knowledge of human resource policies and practices.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: