Company Info
Large organization
200 + Employees
Deloitte Human Capital Consulting - Our client, a leading Healthcare organization located in Abuja, Nigeria, is recruiting suitable candidates to fill the position below:
Deloitte Human Capital Consulting – Our client, a leading Healthcare organization located in Abuja, Nigeria, is recruiting suitable candidates to fill the position below:
1). Billing Manager (Medical Services)
Location: Asokoro, Abuja
Employment type: Full-time
Job Description
- We are seeking a highly skilled and experienced Billing Manager (Medical Services) on behalf of our client, a leading healthcare organization in Abuja, Nigeria.
- The ideal candidate will oversee all aspects of the medical billing department, ensuring accurate and timely billing processes, maximizing revenue, and maintaining compliance with healthcare regulations.
Responsibilities
- Ensure accurate and timely capture of charges for all services provided, review and verify charge data for completeness and accuracy, assign appropriate codes to services and procedures and monitor and improve charge capture processes to maximize revenue.
- Monitor and manage accounts receivable to ensure timely payment of claims, and follow up with payers to resolve billing and payment issues.
- Implement billing policies and procedures compliant with Nigerian healthcare regulations (e.g., NHIS, LASHMA), ensuring alignment with the hospital policies and procedures.
- Monitor and resolve billing errors and discrepancies, utilizing expertise in claims adjudication
- Collaborate with other departments to resolve billing discrepancies and improve overall revenue cycle management
- Negotiate contracts with insurance companies and third-party payers
- Stay up-to-date with industry changes and best practices in medical billing
- Develop and monitor key performance indicators (KPIs) for the billing department
- Implement and maintain quality control measures to minimize errors and maximize reimbursement
Qualifications
- Bachelor’s Degree in Healthcare Administration, Accounting, Business Administration, or related field
- 5+ years of experience in medical billing, with at least 2 years in a managerial/ Supervisory role
- Possession of a professional certification (ICAN, ACCA) is an added advantage.
- Proficiency in medical billing software and Electronic Health Records (EHR) systems
- Strong knowledge of medical coding, billing procedures, and healthcare regulations
- Excellent analytical and problem-solving skills
- Proven leadership abilities and experience managing teams
- Strong communication skills, both verbal and written
- Proficient in Microsoft Office Suite, particularly Excel
- In-depth understanding of insurance claim processes and reimbursement policies
- Ability to analyze complex data and generate actionable insights
- Detail-oriented with a strong focus on accuracy and efficiency
- Adaptability to changing healthcare regulations and billing requirements
Application Closing Date
Not Specified.
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2). Claims Coordinator
Location: Lagos
Job Type: Full-time.
Our client is in the Insurance Broking Industry.
Job Description
- We are seeking to employ a highly skilled and experienced Claims Coordinator. The role holder will be responsible for of coordinating the claims activities of the Company.
- Specifically, he/she will oversee claims handled by the Company, with a particular focus on major, complex, and important claims.
Responsibilities
- Review in detail the reports of Adjusters, Engineers, etc. and make appropriate recommendations to management and the handling unit.
- Undertake detailed review of claims adjustments and settlement offers received from insurers and adjusters vis a vis the internal adjustment, to ascertain equity and fairness for the client.
- Monitor the progress of claims and follow through to settlement.
- Set up and administer a digital claims monitoring and tracking system to be used both internally and externally.
- Ensure the customer receives excellent customer experience on each and every claim, in keeping with the Company’s Vision.
- Red-flag any claim requiring management’s special attention in accordance with the Company’s established Claims Red Flag Protocol
- Review files of settled claims (that qualify for his/her review), to ascertain that the handling and processing conform to the Company’s agreed standards and to the reasonable satisfaction of clients.
- Construct Case Studies for all major and complex claims processed and settled (including ex-gratia), claims repudiated as well as claims withdrawn by the insureds/claimants etc, giving full details of the learning curves in each case.
- Handle and resolve all claims complaints and disputes professionally and to the client’s reasonable satisfaction.
Qualifications
- Bachelor’s Degree in any of the Social Sciences, other sciences, Arts, Law or any related field.
- Minimum of 10 years’ cognate experience from reputable Insurance Broking Companies, Insurance Companies and Loss adjusting firms with the last 7 years spent on claims administration/handling
- Must be an Associate member of the Chartered Insurance Institute of Nigeria or CII London
- Experience in Claims Strategy Development & Implementation.
Application Closing Date
Not Specified.
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3). Learning and Development Manager
Location: Abuja.
Job Type: Full-time.
Our client is in the Healthcare services sector
Job Description
- We seek to employ a highly skilled and experienced Learning and Development Manager to join the organization in Abuja, Nigeria.
- This strategic role will be responsible for designing, developing, and implementing effective learning and development programs that align with the organization’s strategic goals.
- The role holder will oversee the entire learning and development lifecycle, from needs assessment to evaluation, ensuring that training programs are engaging, relevant, and impactful.
Responsibilities
- Conduct regular needs assessments to identify skill gaps and training requirements.
- Partner with business leaders to understand their training needs and priorities.
- Design and develop comprehensive training plans and curricula that align with the organization’s strategic objectives.
- Deliver high-quality training programs, both in-person and virtually.
- Utilize effective training methodologies, such as case studies, role-playing, and simulations.
- Provide coaching and mentoring to employees to help them develop their skills and advance their careers.
- Collaborate with managers to identify and address performance gaps.
- Manage the learning management system (LMS) and ensure its effective use.
- Develop and maintain a training calendar and schedule.
- Collaborate with HR Business Partners to identify organizational development needs.
- Design and implement leadership development programs.
Qualifications
- Bachelor’s Degree in Human Resources, Business Administration, or a related field
- Master’s Degree in Human Resources, Organizational Development, or a related field is an added advantage
- 8-10 years progressive experience in learning and development, including curriculum design, training delivery, and performance consulting.
- Experience in designing and delivering global training programs.
- Experience in delivering engaging and effective training sessions, both in-person and virtually.
Application Closing Date
Not Specified.
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4). Employee Relations and Engagement Manager
Location: Abuja.
Job Type: Full-time
Our client is in the Healthcare services
Job Description
- We are seeking to recruit a highly skilled and experienced Employee Relations and Engagement Manager to join the organization in Abuja, Nigeria.
- This strategic role will be responsible for fostering positive employee relations, driving employee engagement, and ensuring a positive and productive work environment.
- The role involves managing employee inquiries, resolving conflicts, and implementing initiatives to enhance employee satisfaction and retention.
Responsibilities
- Manage employee relations issues, including grievances, disciplinary actions, and performance management.
- Conduct investigations and resolve conflicts in a fair and timely manner.
- Develop and implement strategies to improve employee engagement and morale.
- Plan and execute employee events, such as team-building activities, social gatherings, and company picnics
- Support the implementation of performance management processes, including goal setting, performance reviews, and coaching.
- Identify and develop high-potential employees.
- Analyze employee turnover data to identify trends and root causes.
- Develop and implement change management strategies to minimize resistance and maximize adoption of new initiatives.
- Ensure compliance with employment laws and regulations, including equal employment opportunity, labor relations, and workplace safety.
Qualifications
- Bachelor’s Degree in Human Resources, Business Administration, or a related field
- Master’s Degree in Human Resources, Organizational Development, or a related field is an added advantage
- 10-12 years’ progressive experience in handling employee relations issues, including investigations, disciplinary actions, and conflict resolution
- HR certification (e.g., CIPM, SHRM or HRCI) or any relevant certificate
- Experience working in a global organization and managing employee relations across different cultures and time zones.
Application Closing Date
Not Specified.
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5). System Administrator
Location: Victoria Island, Lagos
Employment type: Full-time
Job Description
- We are recruiting a System Administrator, who will be responsible for managing and maintaining the company’s IT infrastructure to ensure seamless operations. This includes configuring servers, monitoring network performance, troubleshooting hardware and software issues, and ensuring data security.
- The role requires strong technical expertise, proactive problem-solving, and effective collaboration with other departments to support the company’s IT mission and operations.
Qualifications
- Bachelor’s Degree in Computer Science, Information Technology, or a related field.
- MSc. in a relevant discipline will be an added advantage.
- Minimum of 5 years of experience in IT administration or a similar role.
- Certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or Red Hat Certified Engineer (RHCE) are an advantage
- Proficiency in managing Windows and Linux servers.
- Experience with virtualization technologies such as VMware or Hyper-V.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply:
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