Company Info
Large organization
Earnipay is a finance and people solutions company dedicated to helping businesses solve their Finance & People Operations Challenges.
101 to 150 Employees
Earnipay is a finance and people solutions company dedicated to helping businesses solve their Finance & People Operations Challenges.
1). KYC Analyst
Location: Lagos
Job type: Hybrid
Reports to: Operations Manager
Job Summary
- We are seeking a detail-oriented and proactive KYC Analyst to join our team.
- As a KYC Analyst, you will play a critical role in ensuring compliance with regulatory requirements and mitigating financial crime risks within our neobank.
- You will work closely with the Operations, Compliance, and Product teams to verify customer identities, monitor transactions, and identify potential risks while maintaining a seamless user experience.
Key Responsibilities
Customer Onboarding:
- Verify customer identities and documentation during the onboarding process to prevent fraud and ensure regulatory compliance.
- Conduct enhanced due diligence for high-risk customers or accounts as required.
Regulatory Compliance:
- Ensure adherence to Anti-Money Laundering (AML), Combating the Financing of Terrorism (CFT), and local regulatory guidelines.
- Monitor changes in regulatory requirements and recommend updates to the KYC processes accordingly.
Ongoing Monitoring:
- Perform continuous transaction monitoring to identify unusual or suspicious activities.
- Flag and escalate potential red flags, such as high-value or high-risk transactions, to the relevant teams for investigation.
Fraud and Risk Mitigation:
- Investigate and escalate cases of potential fraud, money laundering, or other financial crimes.
- Collaborate with the risk and compliance teams to develop and implement fraud prevention strategies.
Collaboration with Product and Tech Teams:
- Work with product teams to design and improve KYC processes that enhance user experience while maintaining compliance.
- Provide recommendations for optimizing automated KYC systems to meet regulatory and operational goals.
Reporting:
- Prepare and file Suspicious Activity Reports (SARs) or equivalent reports with the appropriate regulatory authorities as required.
- Maintain comprehensive documentation of findings, investigations, and actions taken to ensure proper audit trails.
Qualifications and Skills
- Education: Bachelor’s degree in Business, Finance, Economics, Law, or a related field.
- Experience: Minimum of 2-3 years of experience in a KYC, AML, or compliance-related role, preferably in a fintech or banking environment.
- Technical Skills: Familiarity with KYC and transaction monitoring tools, as well as an understanding of AML and CFT regulations in Nigeria.
- Analytical Skills: Strong attention to detail and the ability to analyze complex information to identify risks.
- Communication Skills: Excellent written and verbal communication skills to liaise with internal teams and external stakeholders.
- Problem-Solving Skills: Ability to think critically and resolve issues efficiently.
- Tech Savviness: Comfortable with technology and able to adapt to new tools and processes.
Application Closing Date
Not Specified.
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2). Operations Manager
Location: Lagos
Job type: Hybrid
Job Overview
- As the Operations Manager at Earnipay, you will be responsible for overseeing and optimizing the company’s daily business operations. This role focuses on treasury management, settlement, reconciliation, project management, revenue assurance, financial and strategic planning, and managing relationships with banks and vendors. Additionally, you will lead and develop the Customer Success and Finance Operations teams, ensuring operational efficiency and excellence.
Key Responsibilities
Settlement and Reconciliation:
- Oversee settlement processes to ensure timely and accurate financial executions.
- Lead reconciliation efforts to maintain financial accuracy and integrity across all operations.
Treasury Management:
- Monitor and manage daily cash flow, liquidity, and overall financial risk.
- Optimize treasury operations, ensuring efficient and cost-effective utilization of funds.
Project and Process Management:
- Lead strategic projects focused on improving operations and enhancing processes.
- Work with cross-functional teams to drive projects from planning to successful completion.
Revenue Assurance:
- Implement safeguards and controls to ensure the security of revenue streams.
- Identify risks and develop strategies to maximize revenue and optimize opportunities.
Financial and Strategic Planning:
- Contribute to long-term financial planning and strategy development.
- Analyze financial data to generate actionable insights for business decision-making.
Bank and Vendor Relationship Management:
- Manage relationships with partner banks and key vendors, ensuring smooth operations.
- Negotiate contracts and agreements to secure favorable terms and conditions for the company.
Team Leadership:
- Supervise the Customer Success and Finance Operations teams, ensuring high performance and collaboration.
- Mentor team members, fostering a culture of growth, innovation, and teamwork.
Qualifications
- Bachelor’s degree in Finance, Business Administration, or a related field (MBA is a plus).
- Proven experience in fintech, banking, or related industries, with a focus on treasury management, settlement, and/or reconciliation.
- Strong track record in project management and strategic planning.
- Exceptional communication and relationship-building skills, with the ability to manage external partnerships with banks and vendors.
- Demonstrated leadership experience with a focus on managing and developing teams.
- Analytical mindset, with proficiency in financial analysis and planning.
Benefits
- Salary: N500,000 Monthly.
- Comprehensive Health Insurance
- Workstation setup allowance
- On Demand Pay benefit
- Supportive and Inclusive team
- Paid leave on Birthdays
- Pension
Application Closing Date
Not Specified.
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3). Relationship Manager
Location: Lagos
Job type: Full-Time
Reports to: Sales Manager
Department: Sales Department
Key Responsibilities
- Credit Solutions: Assess the financial needs of businesses and provide customized credit solutions to meet their requirements. Monitor and manage credit portfolio, ensuring timely collections and minimal delinquencies.
- Onboarding Businesses: Identify and target potential business clients for Earnipay’s business management platform. Guide new clients through the onboarding process, ensuring a smooth and efficient transition to our platform.
- Relationship Management: foster and sustain robust relationships with existing clients and proactively identify opportunities to up-sell and cross-sell additional services and products.
- Cross-functional Collaboration: Collaborate closely with internal departments such as product, marketing, and customer success to ensure a unified and comprehensive approach to client management.
Key Performance Indicators (KPIs)
- Number of new relationships established within the target demographic.
- Client engagement levels and satisfaction scores.
- Revenue growth from acquired relationships.
- Retention rates of onboarded clients.
- Feedback integration to improve services and strategies
Requirements
- Experience: 3–5 years in sales, relationship management, or client-facing roles, preferably within the banking or fintech sector.
- Network: Established connections at ABO-BO levels in banks will be highly advantageous.
- Education: Bachelor’s degree in Business, Finance, Marketing, or a related field.
Skills:
- Strong interpersonal and communication skills.
- Proven ability to build and maintain long-term professional relationships.
- Analytical mindset to understand client needs and propose tailored solutions.
Application Closing Date
Not Specified.
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4). Content Marketing Specialist
Location: Lagos
Job type: Full-Time
Reports To: Marketing Manager
Job Summary
- The Content Marketing Specialist at Earnipay is a strategic thinker and skilled executor who will lead all aspects of content marketing and communications to drive growth, engagement, and conversions.
- This role will take ownership of Earnipay’s content platforms, including newsletters, blogs, video production, and multimedia campaigns, ensuring their alignment with broader business objectives.
- The ideal candidate excels in storytelling, SEO, analytics, and creative leadership, consistently driving results and elevating Earnipay’s brand.
Key Responsibilities
Content Marketing & Lead Generation:
- Newsletter Management: Oversee and grow The Friday File (B2C) and FastForward (B2B) newsletters. Ensure alignment with company goals and consistent growth in subscribers and engagement.
- Blog Strategy: Manage Earnipay’s blog, driving a consistent publishing schedule to increase monthly traffic, foster lead conversions, and establish thought leadership in Fintech.
- SEO & Traffic Growth: Conduct keyword research, optimize content for search engines, and implement strategies to achieve traffic growth and better search rankings for targeted keywords.
Creative Content Creation & Campaigns:
- Campaign Ideation & Execution: Develop and implement engaging content marketing campaigns for demand generation and brand awareness. Capitalize on seasonal opportunities, trends, and unique themes like Women’s Month, Christmas , etc.
- Video Production: Collaborate with the Video Specialist to ideate, script, and produce impactful video content for marketing campaigns and social platforms.
- Content Optimization: Continuously improve content across all platforms, including blogs, newsletters, videos, and social media, to maximize audience engagement and conversions.
Analytics & Optimization:
- Performance Tracking: Use tools like Google Analytics, HubSpot, or others to monitor content performance, website traffic, and lead conversions.
- Data-Driven Adjustments: Analyze performance data to identify areas for improvement and optimize content strategies to meet KPIs.
- Reporting: Prepare monthly performance reports, including newsletter growth, blog traffic, and campaign outcomes, with actionable recommendations.
Cross-Functional Collaboration:
- Partner with the Digital Marketing Specialist to integrate content efforts into broader marketing campaigns, including email marketing, social media, and paid ads.
- Work closely with the Brand Designer and Video Specialist to produce cohesive, multimedia content that aligns with Earnipay’s visual and tonal identity.
- Support PR initiatives and internal communications as needed.
Community Engagement & Growth:
- Build and nurture an engaged community around Earnipay’s content platforms. Encourage audience interaction and feedback to foster loyalty and advocacy.
- Identify and establish partnerships or collaborations that enhance content reach and impact.
- Thought Leadership: Create whitepapers, guides, or long-form articles that establish Earnipay as a trusted authority in the industry.
Governance & Compliance:
- Content Quality: Establish and enforce content guidelines to maintain a consistent voice and tone across all materials.
- Content Library: Maintain a well-organized repository for all content assets for reuse and version control.
Qualifications
- Education: Bachelor’s degree in Marketing, Communications, English, Journalism, or a related field.
- Preferred: Certification in Content Marketing, Digital Marketing, or SEO (e.g., HubSpot Content Marketing Certification, Google Analytics Certification, or similar).
Essential:
- 5+ years of experience in content marketing, marketing communications, or a related field preferably in the fintech, SaaS, or tech industry.
- Demonstrated success in creating and managing content that drives traffic, engagement, and leads.
- Hands-on experience with content management systems (CMS) like WordPress etc.
- Experience with SEO optimization and proven results in improving search rankings and organic traffic.
- Portfolio Required: Applicants should provide a portfolio of work showcasing content creation, strategy execution, and results. This may include blog articles, email campaigns, newsletters, scripts, SEO reports, and any multimedia content (e.g., videos, infographics) that highlights their capabilities in these areas.
Key Skills and Qualifications:
- Copywriting & Storytelling: Excellent writing and editing skills across diverse formats, including blogs, emails, video scripts, and social media.
- Content Marketing Mastery: Proven ability to plan and execute content strategies that generate leads and improve conversion rates.
- Creative Vision: Ability to conceptualize and lead high-impact multimedia campaigns, including videos.
- SEO Expertise: Deep understanding of SEO tools, strategies, and best practices for improving rankings and driving organic traffic.
- Analytics Proficiency: Experience with analytics tools to measure content effectiveness and make data-driven decisions.
- Collaboration Skills: A team player who can work across departments and with external stakeholders.
- Execution Excellence: Strong project management skills to handle multiple initiatives simultaneously while meeting deadlines.
Expectations Beyond the JD:
- Timeliness: Always meet deadlines, especially for time-sensitive campaigns and recurring events.
- Proactive Ideation: Constantly think of creative, high-impact content ideas that align with Earnipay’s goals.
- Execution Excellence: Be detail-oriented, ensuring high-quality delivery across all content pieces.
- Collaboration: Work seamlessly with other team members, bringing a team-first attitude.
- Initiative: Take ownership of content platforms and propose ideas for their growth and evolution.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: