Company Info
Large organization
200 + Employees
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
1). Data Analyst
Location: Lagos
About the Job
- To provide insights to the Product Management and Innovation team through the identification, collation and analysis of data from various sources to enable data-backed decision making.
- To work on big data and analytics projects that gather and integrate large volumes of data, perform analysis, interpret results and patterns, and develop actionable insights and recommendations for informed decision making and enhance Interswitch’s products and platforms.
- To act as a strategic thought partner for cross-functional teams to both generate and evaluate the viability and impact of new tests and initiatives.
Responsibilities
Data Collection, Analysis, Insights and Reporting:
- Collate data using pre-set tools, methods and formats and perform deep dive analysis to understand drivers of products and platforms’ performance and customers’ behaviours, identify investment opportunities for growth, expand and sustain Interswitch’s user base and shape ongoing and future enhancements.
- Consult regularly with cross-functional stakeholders to discuss data and analytic needs and advise functions on optimal use of available data, analysis, reports and models to support those needs.
- Contribute to the preparation of various data and analytics reports.
- Build and maintain Interswitch’s data warehouse to support reporting, analysis, dimensional modelling and data development for internal and external stakeholders.
Promoting Customer Focus (Business Support and Advice):
- Help others get the most out of data management systems by providing support and advice.
- Interface with business functions, sharing actionable insights based upon multiple data sources to inform and assist decision makers on the most expedient ways to improve and optimise products and platforms’ performance in cost, quality, delivery and user experience.
- Support interpretation of advanced and predictive analytics data, using specialised software tools and functionalities.
- Support data-driven analysis to identify opportunities for product / service improvement.
- Serve as an advocate for data-driven product design, evangelise insights on what is working and what is not to help drive incremental gains in pipeline and revenue.
- Act as mentor and coach to team members while fostering an environment of mutual respect and trust among senior- level team members.
- Work collaboratively with colleagues to build strong customer relationships and meet customer needs.
Improve Data and Analytics Platforms, Systems and Processes:
- Empower key stakeholders to access reliable, clean, business data by emphasising quality and best practices, identify and implement improvements to Interswitch’s data pipeline such as better documentation, anomaly detection, alerting and instrumentation.
- Research and interpret data, trends, and benchmarks relevant to digital products / services design.
- Make recommendations to improve data and analytics systems and platforms, contributing to the continuous improvement and refinement of data and analytics strategy.
- Support the advancement of Interswitch’s analytics engineering framework, including scoping of new data models, rigorous documentation of data models and schemas, and standardisation of processes and workflows throughout the broader data organisation.
- Analyse Interswitch’s funnels, identify areas of improvement, and brainstorm ways to leverage user experience, conversion and profitability.
Requirements
General Education:
- University First Degree in Computer Science, Engineering, Statistics, Mathematics or Finance-related field.
General Experience:
- At least 5 years’ relevant experience in Data Analysis roles ideally within reputable financial institutions or the payments industry
Application Closing Date
Not Specified.
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2). Senior Digital Marketing Executive
Location: Lagos
Description
- To support the growth of Interswitch’s products and brands using digital channels, whilst championing content excellence, operational effectiveness and resource efficiency from a digital marketing and engagement viewpoint.
Key Responsibilities
- Develop, manage and optimise our social media presence, taking ownership of all day-to- day activities.
- Set up and manage paid media campaigns, constantly optimising for ROI.
- Take an innovative and creative approach to growth strategies, adopting test and learn strategies to deliver objectives
- Work closely with the Head of Digital on the digital acquisition and engagement strategy; developing the social media and paid media components.
- Work with stakeholders across the organisation to define target audiences and key messages
- Measure and report on social metrics and paid campaign performance, monitoring performance against KPIs and objectives.
- Manage Influencer marketing campaigns with a performance-driven approach.
- Collaborate with the Content Strategists and the communications team on content strategy and SEO.
- Identify trends and insights, sharing these with the wider team.
- Stay up to date with digital marketing technologies and strategies, identifying and assessing opportunities to improve our performance and tooling.
- Use automation tools like Netcore and Firebase for customer engagement and retention.
Requirements
Education:
- First Degree in relevant field/discipline
Experience:
- Minimum of 3 years experience in digital marketing with preferred experience in data-driven, highly competitive, complex, dynamic and digital environments such as payments & fintech, financial services, e-commerce, telecoms.
- Agency experience with brands in this sector would also be considered.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply:
