Company Info
Large organization
200 + Employees
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
1). Dynamics Developer
Location: Lagos
Job Type: Full-time
Job Summary
- The ideal candidate has some prior experience in both Dynamics AX 2012 and Dynamics 365 F&O and looking to work in an innovative and forward- thinking environment.
- This position is ideal for an individual who is looking for career progression and the opportunity to upskill alongside a new challenge.
Job Description
- Provides technical and functional support in the areas of Microsoft CRM 2012 R2 & future versions administration, problem resolution, support, process mapping, development, testing, security & training.
- Work closely with other team members and partners to complete the ongoing Microsoft CRM on-premises 2012 migration to Dynamics 365 modules including Customer Support and Sales & Marketing
- Work closely with other team members and the lead developer to improve CRM/D365 system, helping the business to achieve her objectives.
- Designs and develops Dynamics 365 projects and customizations to meet the requirements specified in the Business – Requirement Document and Functional Requirement Document.
- Participates in design and code reviews and provides input into the design recommendation and ensures that all solutions are aligned to pre-defined architectural specifications.
- Performs unit tests and integrated testing to ensure delivered solutions are of high quality.
- Helps to define FDDs
- Routinely moves code between environments utilizing best practices
- Collaborates business analysts, other programmer, and internal users to identify, analyze, and troubleshoot technical issues related to Integrations and the Microsoft CRM/D365 application.
- Identifies and escalates impediments, issues, and risks affecting system performance to team lead and immediate supervisor.
- Performs coding changes and development according to established coding standards and best practices
- High level of knowledge with TFS
- Experience with X++, SSRS and MS SQL Server while also being proficient with CRM database structure, coding, and development techniques.
- Communicate effectively, both written and verbally, with both technical and non-technical professionals.
Job Responsibilities
- Own the roadmap, lead projects, and all Microsoft CRM/D365 enhancements
- Implement hotfixes in highly customized environment
- Review, customize, install/upgrade ISV solutions
- Manage the security and access to Dynamics systems
- Ability to lead a project (technical execution)
- Follow the organization define SDLC, branching and CI/CD policies
- Solid understanding of A/R module
- Familiarity with IDMF
- Proactive, will take the initiative and run with projects.
Requirements
Formal Education & Certification:
- University degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.
- Microsoft Dynamics 365 Certifications
- ITIL
Professional Qualification(s):
Knowledge & Experience:
- Previous experience with Dynamics 365 Modules (Finance and Operation, HR)
- Previous experience with Microsoft CRM 2012 Migration to Dynamics 365
- Microsoft Microsoft CRM / 365 Development – in-depth knowledge preferred
- Performance Analysis and Troubleshooting — High level of ability and knowledge preferred
- Database Query Languages — High-level ability and knowledge preferred
- Verbal Communication — High level of ability preferred
- Written Communication — High level of ability preferred
Microsoft Tools:
- Visual Studio, 3-4 years of experience
- TFS, 3-4 years of experience
- Development Platform (.NET), 3-4 years of experience
- Microsoft Programming Languages (X++, C++, C#, C), XML 3-4 years of experience
- Microsoft SQL Server, 3-4 years of experience
- Microsoft Power Platform, 3-4 years of experience
- Microsoft Office Suite — High level of ability and knowledge preferred
- Progressive experience in technical environments, 3-4 years of experience
- Bachelor’s Degree
Experience:
- 3+ years of related experience.
Application Closing Date
Not Specified.
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2). Head of Data Science
Location: Lagos
Job Type: Full-time
Job Summary
- To lead and manage a high performing team of data scientists and machine learning engineers to continuously deliver results
- To manage the entire lifecycle of data science products/portfolio and drive the development of new machine learning capabilities tandem with delivering business value using advanced analytics
Key Responsibilities
Leadership & Team Management:
- Lead, mentor, and inspire a team of data scientists, providing guidance on best practices in machine learning, statistical modeling, and data-driven decision-making.
- Facilitate career development and foster a culture of continuous learning and experimentation within the team.
Product Management:
- Collaborate with business development, product managers, and other stakeholders to enhance existing data science products.
- Actively engage in product lifecycle management, ensuring alignment with business objectives and customer needs.
- Oversee the deployment and maintenance of machine learning models in production, ensuring robustness and scalability.
Solution Innovation & Development:
- Design and build new data-driven products and services, leveraging machine learning, AI, and advanced analytics to meet evolving business demands.
- Explore innovative applications of data science to create additional value for our platform.
- Infuse machine learning capabilities into operational processes, improving efficiency and accuracy across workflows.
Collaboration & Cross-Functional Partnership:
- Work closely with business development teams to explore new opportunities for data solutions, acting as the technical counterpart to foster data-driven partnerships.
- Collaborate with product managers to define technical requirements for new features and enhancements, ensuring seamless integration of data science solutions.
Research & Development:
- Stay up to date with the latest advancements in machine learning, data engineering, and AI technologies.
- Lead the R&D efforts on emerging techniques such as natural language processing, reinforcement learning, and predictive modeling, ensuring continuous improvement in product offerings.
Performance Monitoring & Optimization:
- Establish and track key performance indicators (KPIs) for all data science initiatives, ensuring measurable impact on business growth and operational efficiency.
- Drive continuous improvement in the performance of deployed models, optimizing for speed, accuracy, and interpretability.
- Drive MLOPS best practices and Infrastructure improvement for all ML/DS initiatives.
Qualifications
Academic Qualification(s):
- Bachelor’s degree in Computer Science, Engineering, or a related field
Professional Qualification(s):
- Not mandatory
Experience (Number of relevant years):
- Minimum of 7 years in Data Science, Machine Learning and Advanced analytics preferably from the fintech, telco or banking sectors.
- 2-3 years leading junior data scientists
- Proven experience in designing, developing, and deploying data science products in production environments.
Application Closing Date
Not Specified.
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3). Sales Operations Executive
Location: Lagos
Job Type: Full-time
Job Summary
- Ensure the sales team possesses the necessary skills, knowledge, and expertise to compete and win in the marketplace.
- Develop and implement best practices in sales excellence.
- Accelerate sales enablement and performance with an established range of solutions.
- Provide training, consultation, and coaching services to support sales enablement.
- Collaborate with frontline sales managers and leads to design and execute effective management disciplines to drive Interswitch sales.
- Implement timely service delivery, engage relevant stakeholders, and share updates on progress and achieved milestones.
Key Responsibilities
Operational Compliance:
- Develop knowledge and understanding of Interswitch’s policies, procedures, and relevant regulatory codes.
- Ensure adherence to standards and obtain authorization for exceptions from a supervisor or manager.
Sales Operations Management:
- Provide operational support services and, at times, act as a first-line supervisor in a transactional operations area.
- Accelerate sales enablement and performance with an established range of solutions.
- Support sales enablement through training, consultation, and coaching services.
- Work closely with frontline sales managers and leads to drive effective management disciplines for sales.
Data Collection, Analysis, Management, Insights, and Reporting:
- Collate and analyze data using pre-set tools and methods.
- Contribute to the preparation of data and analytics reports.
- Provide support and advice on training data management systems.
- Develop weekly progress reports, including:
- Activities progress against set timelines.
- Key risk and control indicators.
- Overall improvements to processes and procedures.
- Submit reports to the Lead, Sales Operations.
Stakeholder Engagement:
- Assist with stakeholder engagement through arranging actions, meetings, events, and supporting materials.
- Attend meetings led by Lead, Sales Operations, and acquire client needs on sales strategies requirements.
- Execute sales mitigation activities in line with communicated requirements.
- Build and maintain long-term relationships with internal sales personnel, contractors, clients, and consultants.
Policy and Process Development & Implementation:
- Work within established procedures to achieve goals.
- Collaborate with sales leadership to develop, execute, and optimize enablement programs.
- Determine sales enablement priorities with stakeholders and communicate KPIs.
- Facilitate content creation and use with sales and marketing teams.
- Consolidate and integrate feedback into enablement strategies.
Sales Training, Assessments, and Knowledge Management:
- Identify sales training needs and develop or acquire training courses to address gaps.
- Run training programs and provide coaching or mentorship to team members.
- Contribute to creating assessment centers and tailor assessment exercises.
- Implement policies and share knowledge on sales outcomes and innovative practices.
- Track training budgets and report variances to the Lead, Sales Operations.
Channel Partner Onboarding and Offboarding:
- Manage the delivery of onboarding and offboarding processes for channel partners.
- Ensure timely and accurate completion of administration processes.
- Provide support and guidance to line managers, new joiners, and leavers.
- Propose improvements to procedures.
Requirements
Education:
- University First Degree in Business Administration, Statistics, Sales and Marketing, or any Finance-related field.
Experience:
- At least 6 years of experience in Sales, with a focus on Sales Training and Enablement.
Application Closing Date
Not Specified.
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4). Dynamics AX Administrator
Location: Lagos
Job type: Full-time
Job Summary
- Implement and monitor robust, stable and highly available technology platforms (i.e. systems, applications and services) that drive Interswitch business solutions
Key Responsibilities
- Contributes perspective to the functional direction
- Participate in Dynamics 365FO implementation throughout all project stages including analysis, design development, tests and support.
- Hands-on implementation and deployment of MS Dynamics 365 F&O in Finance, logistics and commercials.
- D365 Solution architect and consulting services to customers.
- Business process discovery documentation
- Prepare functional specifications for customization
- Offer user support to end users on day to end users of AX/dynamics 365
- Designing and preparing various reports required by various users.
- Design analysis services that can be used for business analysis
- Prepare user manuals and deliver training to end user
- Prepare test scripts and conduct user acceptance testing
- Develops, deploys, maintains and updates application code.
- Completes required coding to satisfy the defined acceptance criteria and deliver the desired outcome
- Writes and maintains units test for application codes
- Participate in daily stand-up meetings to plan and implement product features and upgrades.
- Contributes to requirement analysis, system design, and task estimation during sprint planning meetings.
- Assists in the development of automated testing and supporting code as necessary
- Responsible for delivery under the supervision of the software architect
- Solves problems efficiently
Academic Qualification(s) and Experience
- Good First Degree in Finance / Computer Science or other related area Professional
- Minimum of two (2) years’ experience
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: