Company Info
Mastercard – The quickest payments processing network in the world is powered by us, a multinational technology corporation. We serve as a platform for trade, a link to financial systems for those who were previously shut out, a center for technological innovation, and the home of Priceless®. We make sure every employee gets the chance to make a difference and be a part of something larger. We think that as our business expands, so should you. We think that everyone should have access to many, precious opportunities.
1). Vice President, Account Management
Job ID: R-159664
Location: Lagos, Nigeria
Job Type: Full time
Category: Sales
Description
The job holder will carry out the responsibilities detailed below in the assigned location within West Africa markets
- Develop a sales pipeline leveraging all available resources in coordination with the product development and account management teams
- Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
- Participate in high-level, interactive conversations with key decision-makers around new or emerging product opportunities
- Analyze customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
- Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
- Work with a virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
- Develop financial modeling and business cases for identified opportunities
- Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
- Be the responsible “face of MasterCard” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third-party processing companies.
Major Accountabilities
- This individual is the ‘Go To’ person for Business Development across the assigned location within West Africa ensuring alignment between the location’s ‘go-to-market’ approaches and the overall MEA Business Development strategy, taking into account the region’s longer-term strategic initiatives.
- Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain MasterCard’s competitive advantage and track performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.
- Fundamental to accelerating the development of the business in the allocated location, is the backbone of a strong issuance strategy in partnership with key Banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.
- In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
- The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross-functional teams. The successful candidate will be required to support in the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.
Experience Required
- Bachelor’s Degree required, MBA preferred.
- 10+ years of experience in the financial services and payments business
- Deep business development and marketing experience
- Strong project management, problem-solving, analytical and organizational experience
- Experience in merchant acquiring, retailing and/or corporate transactional banking will be advantageous
- Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
- Excellent writing and presentation skills, extensive experience in communicating in an international environment at the senior management level
- Strong negotiation and influencing skills
- Organization and time management skills; ability to multi-task
- Exceptional business judgment and strategic planning skills
- Business Case development, including financial analytics
- Budget preparation and management
- Ability to work collaboratively
- Solid solution development skills and effective working both independently and in a team environment
- Strong written and verbal communication skills, including presentation skills
- Strong client management skills
- Strong teamwork skills
Key Competencies sought:
- Business Acumen
- Knowledge leadership
- Finance and planning
- Solution drive
- Results Orientation
- Strong Analytical ability
Professional Qualities:
- Leadership
- Influence; assertiveness; initiative
- Autonomy; independence; accountable and responsibly
- Quantitative, qualitative and analytical insight
- Commitment; passion and energy
Application Closing Date
Not Specified.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s Security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or the breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
===
===
2). Manager, Implementation
Job ID: R-194761
Location: Lagos, Nigeria
Job Type: Full time
Category: Customer Success
Job Description
Individual Contributor:
- In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer. Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Position is based in Lagos (Nigeria), working with Middle-East and Africa region customers, focus on West Africa.
Major Accountabilities
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities.
- Define processing set-ups for Settlement / Funds transfer, Interchange, billing and other processing related areas in accordance with MasterCard’s processing standards, specifications and rules.
- Execute extensive and comprehensive initial end-to-end processing system impact analyses.
- Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products
- Define, create, maintain and document standard and non-standard key customer processing implementation processes.
- Provide training to CIS organization, other MasterCard organizations and the customer.
Educational Qualification
- Bachelor’s Degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
Knowledge / Experience:
- Five to seven years of “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge.
- Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
- Strong understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
Skills/ Abilities:
- Ability to interact well with the customer, Sr. and Executive management
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
- Self Starter with ability to work independently
- Strong project management skills
- Ability to drive change in a technical work environment
- Ability to coordinate processing theory /principles with business impact
- Ability to lead matrix organizations and cross functional teams
Work Conditions:
- Domestic and international travel”
Corporate Security Responsibility:
- All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: