Company Info
Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose
Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose – to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone.
1). Doroki Growth Marketing Manager
Location: Yaba, Lagos
About Doroki
- Doroki is a comprehensive business management platform that empowers retail SMEs. It provides integrated features that enable retail SMEs to manage their entire business including, but not limited to, sales/billing, inventory management, vendor management, customer relationship management.
- Doroki gives businesses deep operational insights, full visibility across processes, and data to drive smart decisions. With its intuitive interface and powerful capabilities, Doroki helps businesses streamline operations and boost efficiency.
About the role
- We’re looking for a dynamic Growth Marketing Manager to drive Doroki’s user acquisition, engagement, and retention.
- You’ll focus on business management for medium to large businesses, developing and executing marketing strategies that boost growth and revenue. In this role, you’ll need to understand medium-large business needs deeply, create targeted campaigns, and use data-driven strategies to expand the business network and market presence.
- Your success will be measured by Doroki’s user growth, engagement metrics, and market share expansion.
Responsibilities
- Campaign Strategy Development: Create and execute integrated marketing campaigns for small business merchants across online and offline channels.
- Customer Journey Mapping: Analyze target audiences to craft compelling messages that align with their decision-making process.
- Reporting: Provide clear performance updates to stakeholders, highlighting successes and areas for improvement.
- Campaign Management: Lead campaigns from planning to execution, optimizing budgets to meet business goals.
- Data Analysis: Use analytics tools to track performance and transform user behavior insights into actionable strategies.
- Cross-Department Collaboration: Work closely with sales teams to maximize lead conversion from marketing efforts.
- Continuous Testing and Refinement: Conduct A/B tests and implement industry best practices to enhance marketing effectiveness.
Key Competencies:
- Strong data orientation with expertise in analyzing marketing funnels and identifying growth opportunities.
- Self-motivated professional who excels in fast-paced environments.
- Self-motivated professional who excels in fast-paced environments.
- Strong analytical mindset with a proactive approach to problem-solving.
- Proven track record of achieving measurable business results through marketing initiatives.
- Deep understanding of medium-large business challenges and the payment processing landscape.
- Basic knowledge of databases and SQL is a plus
Qualifications
- Experience: 5-7 years in growth marketing or related fields, preferably in merchant services or fintech. Product-led growth experience is a plus.
- Technical Skills: Proficiency in data analysis tools and marketing automation platforms.
- Creative Problem-Solving: Proven ability to develop innovative marketing solutions for customer engagement.
- Project Management: Strong organizational skills with the ability to handle multiple projects effectively.
- Market Knowledge: Deep understanding of merchant digital payments ecosystem and behavior.
- Communication Skills: Excellence in written and verbal communication for marketing content and team collaboration.
- Must have completed the mandatory NYSC
Application Closing Date
Not Specified.
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2). Key Account Manager
Location: Yaba, Lagos
Sector: Trade and Commerce
Reports to: Sales Manager
About Doroki
- Doroki is a collaborative commerce product developed to digitize Small and Medium Enterprises (SMEs’) business operations. SMEs’ business needs are growing quickly, and Doroki is well-positioned to meet these needs.
- The product is focused on increasing affordability and inclusivity for SMEs to digitize their business operations and make and accept digital payments through a mobile device in emerging markets like Nigeria.
About the Role
- The Account Manager will be responsible for bringing onboard high net worth sellers, merchants, and FMCG businesses on Doroki and driving activities to deliver on set targets.
- The main goal is to acquire new small and medium scale Merchants/Sellers/Businesses and manage relationships with existing ones.
- To be successful you will need to be comfortable spending significant time in the field with merchants and businesses and working with them to exceed set targets.
- You must be someone with a strong ability to influence and work collaboratively across teams.
Primary Responsibilities
- Achieve commercial targets – the account manager has the ownership of achieving the overall commercial targets set for the territory of coverage. The targets include but are not limited to active merchant recruitment, Merchant retention and Revenue.
- Proactively acquire new FMCG merchants and deepen existing relationships, by building a healthy pipeline of prospects using approved sales CRM tools.
- Develop a solid and trusting relationship between major key FMCG clients and the company
- Regular virtual meetings with FMCG merchants or sales visits to demonstrate and present Doroki product offerings.
- Develop in-store visibility plans for Doroki in collaboration with FMCG merchants’ management; and follow up to achieve timely & effective implementation.
- Resolving key client issues and complaints
- Strategic planning to improve client results
- Negotiating contracts with the client and establishing a timeline of performance
- Expand relationships and bringing in new clients
- Manage merchants’ expectations, adhere to company policies, procedures & controls, and ensure compliance with rules & regulations
- Analyse & monitor FMCG merchant operations and channel trends to be able to make recommendations on business and service enhancements
- Work with support teams to ensure that FMCG businesses get adequate support and proper communication to drive satisfaction and usage
- Conduct regular spot checks on merchant activities and share feedback with the team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Analyse data using available tools/dashboard
- Understand, utilise, and support the service architecture created for the support of Key Doroki merchants
- Give timely updates or gather market intelligence on Doroki service efficiency and effectiveness and channel issues and concerns to the appropriate unit
- Pilot new services initiatives for key Doroki merchants and provide feedback for enhancements
- Identifies service enhancements/service improvements, document them and discuss them with the line manager
- Conduct periodic surveys on merchants for service improvement
- Use trends to engage proactively, and support key merchant business by introducing new ways to optimize channels.
- Generates and reports daily/ weekly key merchant Performance to the line manager
- Work with the marketing team and line manager, to ensure proper branding support is delivered to key merchants on time.
Requirements
- Bachelor’s Degree from an accredited university or college
- Previous experience working in the FMCG or Service industry
- Must be able to work in a high-velocity, high performance environment.
- Must be able to develop and communicate competitive landscape analysis
- Proficient in the use of sales CRM tools.
- At least 5 years’ relevant experience in B2B sales
- Strong analytical and problem-solving skills
- Provide outstanding customer service.
Key Competencies:
- Strong leadership
- Strong interpersonal/communication skills
- Takes initiative and ownership
- Company and Customer expertise
- Skilled negotiator
- Value based selling
- Strong ability to motivate, influence and advice people
- Strong planning and organizational skills
- Attention to detail
- Ability to multi-task and manage competing priorities
- Good judgement and decision-making ability
- Excellent communication skills – verbal, non-verbal and written
- Strategic thinking skills
- Problem solving skills.
Application Closing Date
Not Specified.
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3). Acquisition Partner
Location: Lagos
Job Summary
- Are you a visionary, a natural leader, goal-getter, ambitious, and someone who thrives in making a difference? Are you ready to break free from financial limitations.
- Do you dream of financial independence, of being your own boss, and creating a future where your efforts directly shape your success?
- We’re inviting smart, self-driven individuals like you to explore a unique empowerment program designed to amplify your influence and unlock significant earning potential.
- This isn’t just an opportunity; it’s a pathway to cultivate your financial growth and become a true force in your community.
Knowledge and Skill Requirements
- Minimum of OND/NCE from an accredited tertiary institution
- Strong interpersonal and relationship skills
- Self-motivated and excited about winning
- Must be confidence in approaching and talking to people.
Application Closing Date
Not Specified.
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4). Regional Sales Manager
Location: Abuja (FCT)
Job Type: Full-time
Sector: Financial Services
Reports to: National Sales Manager, Consumer via Agent
About the Role
- The Regional Sales Manager is responsible for delivering on agent, customer, merchant and revenue growth targets through effective development and management of a distribution network.
- The role involves hands-on supervision of a 50+ person field sales/operational support team, ensuring teamwork and capability development, and delivering on commercial targets defined for each period.
- To be successful you will need to be comfortable spending significant time in the field motivating the team and agents and driving both to exceed set targets.
- You must be someone with a strong ability to influence and work collaboratively with teams that do not report into you.
- The ideal candidate must have a clearly-demonstrated track record in channel recruiting and management and should have produced meaningful sales revenues at a fast-moving consumer goods company or similar.
- The candidate must also have demonstrated skills in driving volumes through a channel, relationship building, monitoring and evaluating results to devise strategies.
- The candidate must also have demonstrated an ability to motivate a team, provide mentorship, and understand how to grow sales staff.
- The successful candidate will also need to be someone who cares about others, relatable, trustworthy, takes initiative, calm under pressure, and have great communication skills – verbal, non-verbal, and written.
Primary Responsibilities
- Responsible for providing leadership to the region by ensuring that the appropriate structures, systems, and competencies and sales values are developed to exceed revenue targets
- Working via the field team to manage recruitment, activation and ongoing support of agents across the region
- Delivering on revenue targets for all products through agent-related transactions
- Selection, training, and ongoing performance management of regional staff
- Focus on optimization of team performance, enhancement of morale and productivity
- Drive collaboration (regional) with cross functional teams who support the activities of the agent network (Brand Strategy & Marketing, Product Development, Customer Experience, Finance etc.)
- Budgeting and accounting for utilization of regional funds, human and material resources, and other assets
- Keeping abreast of global trends and best practices relevant to the business, with a view to interpret and adapt same to fit our environment
- Ensure regional stakeholders’ compliance with regulatory requirements and Company standards
- Preparing weekly, monthly and annual operational and management reports
- Overall leadership in the region, including representing the Company and its management when and as needed
Knowledge and Skill Requirements
- Bachelor’s degree required
- At least 5years of relevant experience in sales at an FMCG with at least regional management experience
- Excellent knowledge of MS Office and sales tracking software
- Must be able to work in a high-velocity, high performance environment.
- Must be able to develop and communicate competitive landscape analysis
- Ability to lead cross functional teams
- A detailed understanding of the wholesale and retail distribution marketplace, including their potential customers, partner suppliers, and competitors. In addition, knowledge of what motivates and drives retailers in most northern states
- Drive channel satisfaction improvement.
Key Competencies:
- Strong leadership
- Excellent Analytical, tactical and strategic thinking
- Strong ability to motivate, influence and advice people
- Strong planning and organizational skills
- Good understanding of northern state markets, consumer preferences and trends
- Attention to detail
- Initiative and curiosity
- Ability to multi-task and manage competing priorities
- Good judgement and decision-making ability
- Conflict resolution
- Excellent communication skills – verbal, non-verbal and written.
Application Closing Date
Not Specified.
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5). Territory Sales Executive
Location: Kaduna
Employment Type: Full-time
About the Role
- The Territory Sales Executive (TSE) oversees assigned areas to deliver all commercial targets in their territory.
- The TSE is responsible for assigned team’s sales productivity and directs effort to have overall impact on company results.
- The TSE manages all aspects of running an efficient sales team, including supervising, coaching, disciplining, and motivating direct reports to deliver on sales targets.
Primary Responsibilities
- Achievement of commercial targets set for the territory
- A Territory Sales Executive has ownership for achieving the overall commercial targets set for all areas within their territory.
- These targets include targets for active agent count, transaction mix, transaction value, transaction volume, among others.
- Coaching/Mentoring Agents, PSPs & Aggregators in the assigned territory
- Train and retrain PSPs & Aggregators under their supervision to ensure that they train agents to expected standard.
- Mentor, coach and provide immediate correction to agents, PSPs, aggregators, and escalate issues to State Managers where applicable.
- Communicate important company updates to the PSPs & Aggregators in their zone and ensuring that the information is understood.
- Assess the activities and performance of PSPs & Aggregators under their supervision and report to the State Managers where applicable.
- Representing Paga in the assigned territory
- Verify agent outlet before account is created.
- Conduct agent knowledge assessment, within 4 weeks, after agent is trained.
- Develop and maintain a positive and professional relationship with all agency principals and outlet assistants across their territory.
- Report issues and communicate insights internally to ensure that relevant resources are deployed to strengthen the Paga business in their territory.
Knowledge Skills & Requirements
- Bachelor’s degree from an accredited university or college
- Must be proficient with Microsoft Excel and other Microsoft Office applications
- Must be able to understand and report issues appropriatel
- Strong analytical and problem-solving skills
- Provide outstanding customer service
Key Competencies:
- Strong leadership skills
- Strong interpersonal/communication skills
- Takes initiative and ownership
- Must be self-driven and excited about winning
- Detail oriented
- Flexible: willingness to test ideas quickly and take learnings
- Good interpersonal skills
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply:
