Company Info
Large organization
Stanbic IBTC Pension Managers Limited is a licensed Pension Fund Administrator (PFA) set up with the primary objective of delivering quality pension fund administration and management services to both private and public sector employees covered by the Pension Reform Act 2014.
200 + Employees
Stanbic IBTC Pension Managers Limited is a licensed Pension Fund Administrator (PFA) set up with the primary objective of delivering quality pension fund administration and management services to both private and public sector employees covered by the Pension Reform Act 2014. Incorporated on 19 May 2004, we are a subsidiary of Stanbic IBTC Holdings PLC (a member of the Standard Bank Group) and we enjoy a rich heritage derived from the Group’s extensive and proven track record in money management and long-held values of protection and enhancement of customers’ wealth.
1). Officer, Benefit Management
Job Ref ID: 80438125A-0001
Location: Lagos
Job type: Full-time
Job Description
- The Benefits management Minimu oof a b.sc Officer ensures effective and efficient processing of all approved benefits applications to eligible clients, effective and efficient execution of fund sponsors’ instructions, timely and effective processing of monthly pensions to retirees, timely and accurate rendition of periodic payment returns and prompt handling of other benefits related requests.
- The Benefits officer is guided by strict adherence to policies and regulations whilst ensuring accuracy and timeliness of benefits payments and other related deliverables.
- They ensure transparent and efficient benefits payment process.
- Understanding of sector’s rules, regulations, best practices, tools, techniques and performance standards is part of the responsibilities of the benefit management officer
Qualifications
- Minimum of a B.SC in any subject field.
- 2 years post NYSC experience and general knowledge of the pension industry would be an added advantage
Behavioural Competencies:
- Generating Ideas
- Following Procedures
- Taking Action
- Checking Details.
Technical Competencies:
- Client Engagement/Industry Knowledge
- Processing/Payment processing
- Proficiency in the use of Excel.
Application Closing Date
Not Specified.
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2). Officer, Service Standardisation
Job Ref ID: 80438126A-0001
Location: Victoria Island, Lagos
Job type: Full-time
Job Description
- The Service Standardization officer’s main job purpose is to ensure that service standards are attainable and achieved across all service channels as well as to promote the service culture throughout the organization whilst ensuring that the processes remain client centric and reasonable.
- The officer also ensures quality Customer Service delivery as well as adherence to set standards by analysing data of previous interaction and client behaviour to establish market/industry trend for new product or service design.
- TheService Standardization office coordinate and improve processes and also report to relevant stakeholders
Qualifications
- Minmum of a B.SC/B.A in any course
- Professional certficationn is also an added advantage
- In-dept knowledge of service assurance
Behavioural Competencies:
- Generating Ideas
- Providing Insights
- Pursuing Goals
- Understanding People
Technical Competencies:
- Client Knowledge
- Customer Understanding
- Client Retention
- Client Cross and Up-selling.
Application Closing Date
Not Specified.
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3). Officer, Branch Compliance
Job Ref ID: 80427770A-0001
Location: Kano
Job type: Full-time
Business Segment: Group Functions
Job Description
- Ensuring compliance with the relevant Anti-Money Laundering and Combating the Financing of Terrorist (AML/CFT) and legislations governing related activities.
- Monitoring transactions of customers to determine whether the transactions are in line with the customers’ profile else probe further.
- Monitoring of sanctions and Politically Exposed Persons (PEP) alerts timely. Investigation of suspicious and unusual logged customers’ activities within agreed timeline on remedy.
- Review and escalation of Suspicious transaction reports through Team Lead, AML/CFT, Compliance Manager to the Chief Compliance Officer.
- Continuous training and awareness creation of evolving and current AML/CFT issues. Providing advisory support to the branches on know Your Customer (KYC) issues/enquiries for optimal risk management
- Assist and advise on the process of identifying and monitoring PEPs and other targeted high-risk persons and entities
Qualifications
- Candidate should possess a B.Sc / B.Tech in any related field
Behavioural Competencies:
- Team Working
- Proactive Problem Identification and Solving
Technical Competencies:
- Use of technology and innovation in ensuring compliance
- Knowledge of regulatory requirements and risk management
Application Closing Date
Not Specified.
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4). Analyst, Salesforce
Job Ref ID: 80437594A-0001
Location: Walter Carrington Crescent, Lagos
Job Type: Full-time
Business Segment: Group Functions
Job Purpose Description
- The Salesforce Analyst is responsible for bridging the gap between business needs and technical solutions within the Salesforce platform.
- This role focuses on gathering user requirements, conducting business analysis, and ensuring that projects are delivered on time and meet organizational goals.
- The analyst will serve as a liaison between stakeholders and technical teams, facilitating effective communication and project management.
- The analyst will play a key role in optimizing Salesforce assets to drive customer management and enhance overall business performance. Additionally, he/she will be responsible for recommending and designing solutions that can deliver value to Stakeholders.
Technical Business Analysis and Project management:
- Design Salesforce solutions to meet business requirements.
- Develop use cases and user personas to guide solution design
- Customize objects, fields, page layouts, record types, validation rules, and workflows.
- Work with the developer to develop and maintain Apex classes, triggers, Visualforce pages
- Communicate effectively between business stakeholders and technical teams.
- Collaborate with QA teams to develop test plans based on user requirements and participate in user acceptance testing (UAT) to validate solutions.
- Conduct unit testing and system testing for new features and enhancements.
Continuous Improvement:
- Identify opportunities for automation to reduce manual effort and increase efficiency.
- Conduct user feedback sessions to gather insights on pain points and areas for enhancement.
- Regularly assess existing Salesforce processes and workflows to identify inefficiencies or bottlenecks.
- Stay updated with Salesforce releases and best practices to recommend improvements and new features.
- Implement industry best practices for configuration, customization, and data management.
- Conduct training programs for users to ensure they are utilizing Salesforce effectively.
Qualifications
- B.Sc / B.Tech / B.Eng
- Project Management Professional (PMP) or Business Analysis Trainings & Certifications (CBAP)
- Salesforce Certified Admin.
Experience:
- 2-5 years experience in management of complex operations, ideally within the financial service sector.
Behavioural Competencies:
- Team Working
- Proactive Problem Identification and Solving.
Technical Competencies:
- Salesforce Platform Knowledge
- Business Analysis.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: