Company Info

Large organization

200 + Employees

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable.

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

1). Manager – Campaign Management, Digital Services

Job Identification: 5291

Location: Ikoyi, Lagos

Employment Type: Full-time

Job Category: MTN Level 3
Reports To: Senior Manager – Digital Advertising and Campaign
Division: Digital Services

Mission

  • Execute Digital Services’ campaign strategy by identifying, developing, and managing channels, campaigns, partnerships, and platforms to help MTNN acquire customers and grow revenues in alignment with the overall business strategy and market requirements.

Description

  • Use effective and efficient campaign methodology, channels, and platforms to grow digital revenues and subscriptions to exceed targets as specified in the business plan.
  • Analyze customer data and market trends to identify opportunities for growth.
  • Using campaign results, identify new opportunities such as features, growth areas, markets, and trends
  • Develop, implement, and monitor multi-channel growth marketing & performance marketing strategies to drive digital services customer acquisition & retention.
  • Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ campaigns, channels, and platforms.
  • Review campaigns, channels & platform performance, identify areas for improvements, and optimize campaigns for better ROI.
  • Ensure campaigns, channels, and platforms adhere to all MTNN and regulatory policies relating to digital products and services.
  • Develop and maintain a deep understanding of MTNN’s target audience for digital services products, including their needs, preferences, and behaviors.
  • Coordinate with creative teams to develop campaign assets and work closely with the media teams to plan and buy media.
  • Monitor the documentation, development, testing, and launch of campaigns, channels, and platforms according to the relevant Policies, Procedures, and Processes Document to exceed targets as specified in the business plan.

Requirements
Education:

  • First Degree in Elect / Elect, Computer Sc. / Engineering or Project Management
  • Proficiency in Microsoft Office (Excel, PowerPoint, and Word)
  • Formal Project Management certification or training would be an advantage.
  • Fluent in English

Experience:
6 -13 years’ experience which includes

  • Minimum of 6 years’ experience in digital marketing, growth marketing, campaign analytics and performance evaluation
  • Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team
  • Experience in Information Technology, OTT, or telecommunications will be an advantage
  • Ability to analyze and identify critical business/customer/product metrics and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage

Application Closing Date
3rd March, 2025; 10:59 PM.

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2). Manager – IP Network Security Operations

Job Identification: 5336
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Category: MTN Level 3
Reports To: Senior Manager – IP Security
Division: Information Technology

Mission

  • Responsible for supporting and maintenance of day-to-day IP Network security operations of the Perimeter security, Datacenter security, Enterprise security, Internet Upstream security IP Edge/Access Security and all IP Network security technologies, across the MTNN ecosystem, in line with MTNN Business objectives
  • Responsible for the definition of MTN Nigeria information security policy, embedding security policy into operation and leading security risk assessment efforts and associated controls & reporting in line with MTN Nigeria policies.
  • Drive effective coordination and closure of all Information Security compliance activities, including control tracking and actual submissions for closure.

Description

  • Implementation and troubleshooting of security technologies such as firewalls, anti-DDoS, F5, VPNs, etc. as per the change management process
  • IP network security plans integration with the existing and new networks, with an emphasis on getting it right on the first attempt.
  • Monitor and maintain set KPI’s for IP networking security technologies using software tools.
  • Identify, assess, and evaluate risk to enable the execution of the enterprise risk management strategy.
  • Determine a holistic view of security requirements by evaluating current security operations and requirements; researching network security standards; studying architecture and platforms; identifying integration issues; and preparing cost estimates.
  • Deployment and implementation of countermeasures or mitigating controls
  • Analyze user needs and requirements to plan a system architecture supporting cybersecurity operations.
  • Propose new technologies or procedures that could be used to advance the ability to detect and mitigate malicious activity.
  • Participates in special security projects such as RFPs, RFQs, etc. as required.
  • Investigate, log, and report security incidents, resolving them timely and advising management on emerging vulnerabilities and remediations.
  • Perform problem, change, and release and configuration management as it pertains to network security.
  • Develop and update security metrics for framework maturity, security posture governance, and reporting.
  • Perform network security engineering activities for the deployment of new enterprise cyber security technologies.
  • Analyze logs and reports and interpret the implications. Participates in investigations into problematic activity and assists with plans for appropriate resolution.
  • Collect and disseminate actionable threat intelligence.
  • Manage the development of security architectural and development standards for all network components (radio, core, IP, etc.).
  • Making sure that network segments, network security elements such as firewalls and anti-DDoS, load balancers, IPS, SS7, VPN, two-factor authentication, TACASS, WAF, syslog, etc. are designed, deployed, and implemented optimally to secure MTN infrastructure perimeters, data centers, and entry points
  • Determine a holistic view of security requirements by evaluating current security operations and requirements, researching network security standards, studying architecture and platforms, identifying integration issues, and preparing cost estimates.
  • Train and develop the competencies of direct reports, and organize relevant trainings where applicable.
  • Ensure a standardized and aligned approach driven from Group Information Security for security architecture across MTN, including OPCO’s.
  • Integration of designs into enterprise solutions such as response, monitoring, authentication, compliance, etc.
  • Provide periodic feedback to management about IP network security programs.
  • Support the implementation of local and Group wide procedures, processes, and awareness of security measures, as well as other security solutions, to ensure the security of all data, networks, and new products and services.
  • Coordinate the security Incident response for the organization
  • Interface with support teams (infrastructure, NWG, applications, and IT) to resolve security vulnerabilities within enterprise systems and applications.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Identify the training requirements of team members and develop a program to address knowledge gaps and enrich the knowledge repository within the department.

Qualifications
Education:

  • First degree in Computer Science, Information Technology/Systems or related field.
  • Master’s degree in related field will be an added advantage.
  • CCCIE Security, NSE 4, CCNP/CGEIT/CISSP / ITIL/
  • Fluent in English

Experience:
6-13 years’ experience which includes:

  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
  • Extensive experience in ICT & Telecoms Service Provider network.
  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others.
  • Experience working in a medium to large organization.
  • Three years’ experience in IP Networking Security Environment, including VPNs, Cisco ASA firewalls/Checkpoint firewalls/Palo Alto, VPN solutions, IPsec, Fortinet, Tacacs+ and Access-Lists, Load Balancing, Patch Management
  • Proven network security architecture knowledge across multiple security domains.
  • Experience in multi-vendor network operations
  • Solid security experience essential.
  • Advanced knowledge of risk assessment design and delivery
  • Understanding of PCIDSS, ISO 27001:2019 and Cybersecurity Frameworks including but not limited to NIST, CIS etc.

Application Closing Date
3rd March, 2025; 22:59

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3). Advisor – Ethics, Risk and Compliance

Job Identification: 5271
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Category: MTN Level 2
Reports To: Manager – Ethics
Division: Risk and Compliance

Mission

  • Assist in coordinating all ethics management activities and elicit employees’ and other stakeholders’ commitment to ethical behaviors.

Description

  • Assist in communicating corporate ethics statements, policies, codes, and supporting documentation.
  • Maintain up-to-date knowledge of ethics management requirements and related legal benchmarks from federal and state laws.
  • Assist in the reviews of corporate policies, identify gaps, and recommend practical steps to close the identified gaps.
  • Assist in the implementation of procedures for the resolution of ethical conflicts, complaints, allegations, breaches, etc.
  • Support in the management and resolution of employees’ conflict of interest and gift declarations.
  • Communications:
  • Assist in coordinating the annual Ethics Week, Global Ethics Day, and related activities to drive the integration of corporate ethics messages across the business.
  • Support the creation, dissemination, and deployment of corporate ethics statements, tips, policies, publications, and other ethics awareness messages.
  • Assist in coordinating day-to-day efforts to embed ethical culture, including ethics communication, offering ethical guidance and advice, and the implementation of effective, proactive, quality processes that will positively enhance customer satisfaction.
  • Provide support on the development and implementation of ethics training for all employees and MTNN partners.

Requirements
Education:

  • First Degree in Law, Social Sciences or related discipline
  • Fluent in English

Experience:
3 – 7 years’ experience in an area of specialization; with experience working with others

  • Demonstrable knowledge of best practice ethics and governance frameworks, methodologies and emerging practice, risk assessments in the context of the Nigerian and global telecommunications industry.
  • Effective stakeholder relationship management experience in a telecoms regulatory environment
  • Experience in policy governance and development of ethics related programs.
  • Strong and effective business communication (verbal and writing skills)
  • Strong knowledge of internal controls and compliance program.

Application Closing Date
3rd March, 2025; 10:59 PM.

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4). Advisor – State and Local Government Affairs

Job Identification: 5319
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Category: MTN Level 2
Reports To: Manager – State, Local Government and Environment
Division: Corporate Services

Mission

  • Support the implementation of MTNN’s Government Relations Strategy at state and local government levels, with particular emphasis on providing timely advisory on policies and laws (bills) enacted at state assemblies, securing regulatory resources (permits and approvals), stakeholder engagement, community liaison, and related challenges.

Description

  • Maintain effective corporate relationships with key stakeholders and decision-makers at the state, local government area, and community levels to channel the goals and desires of MTNN effectively.
  • Provide advisory services regarding government-related issues at the state and local government levels and maintain a strong ethical relationship between MTN and these relevant institutions to ensure the long-term viability of the business.
  • Identify potential government policies, programs, legislation, regulations, and plans with possible impacts or risks to the business and develop strategies to help mitigate such vulnerabilities.
  • Provide an informed opinion on all issues relating to MTNN from a state and local government relations perspective, including new government policies, programs, legislation, regulations, plans, etc.
  • Manage disputed issues, illegal or multiple taxation, and other matters at the state, local government, and community level to eliminate disruptions, and minimize costs and negative consequences for the business.
  • Provide legal and regulatory support to regional teams and divisions, to ensure compliance with extant laws and subsidiary legislation.
  • Ensure prompt payment of legitimate taxes and levies to states and local government authorities.

Qualifications
Education:

  • Law Degree (LL.B. and B.L.)
  • Fluent in English

Experience:

  • 3–7 years’ experience in Legal Practice in a law firm
  • In-house practice experience in a medium organization
  • Community relations and multi-layered stakeholders’ management.

Application Closing Date
3rd March, 2025; 22:59

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5). Specialist – High Level Support, Network

Job Identification: 5270
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Category: MTN Level 2
Reports To: Manager – HLS and DCG
Division: Network

Mission

  • To provide network support service that will ensure network availability. Perform network optimization to improve network quality and implement new services and features in the network.
  • Handle and resolve all Switching Network-related queries. Test and verify all new functionality, both S/W & H/W, and improve network performance.

Description

  • Identify, analyze and plan for the current and future needs of network operations in respect of high-level support of network performance.
  • Implement, install and integrate new nodes into Network as well as co-ordinate the calibration and repair of test equipment in the region.
  • Implement all radio-related resolution once received from Head Office.
  • Complete detailed investigations on Cellular Network to optimize Network protocol layers and architecture (including SS7 signaling and AXE Plex investigations) as well as new functionality and service testing as required.
  • Assist Radio Engineers/Optimization/Facilities on implementation and support personnel and one-man bands (OMBs) with clearing complex faults.
  • Provide auditing and mentorship of regional radio staff and ensure a basic level of competency for the radio engineers is maintained by providing necessary informal training and guidance.
  • Assist Head Office RHLS with the evaluation of new Global Systems for Mobile communications (GSM) radio equipment, configurations, software releases, tests, and peripheral equipment.
  • Report radio-related problems in the network that cannot be resolved in the region to Head Office RHLS.
  • Resolve all networks-related faults and issues that may be required from Second line Operation and Maintenance (SMC/CNO/DCG).
  • Control and administer Customer Service Requests (CSRs) to relevant switching element suppliers, as well as test and integrate software upgrades/releases from suppliers.
  • Perform software verification, correction loading, and acceptance of new nodes before network integration.
  • Ensure software correction level and tracking are maintained across the network.

Requirements
Education:

  • First Degree in related discipline
  • Fluent in English

Experience:
3 – 7 years’ experience in an area of specialization; with experience working with others

  • Experience working in a medium organization.
  • Experience in Telecoms sector.
  • Ericsson and Huawei switching experience is desirable.

Application Closing Date
3rd March, 2025; 10:59 PM.

How to Apply: Interested and qualified candidates should use the links below to apply:

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