Latest Vacancies at PZ Cussons

Nigeria

PZ Cussons

Company Info

Large organization

PZ Cussons is a dynamic consumer products group and innovator of some of the world's best known and loved brands.

200 + Employees

PZ Cussons is a dynamic consumer products group and innovator of some of the world’s best known and loved brands. Calling on over 130 years of expertise, we operate internationally in carefully selected developed and emerging markets that present the greatest strategic potential for future growth. Our world-class supply chain and distribution networks enable us to meet our global consumer needs and deliver quality brands that add value and enhance everyday lives.

1). Customer Care Supervisor

Job Requisition ID: JR001864

Location: Nigeria Head Office

Job type: Full-time

Responsibilities

  • Answer incoming calls and respond to customer emails.
  • Manage and resolve customer complaints effectively.
  • Identify issues and escalate them to supervisors when necessary.
  • Provide customers with information about products and services.
  • Route calls to the appropriate resources as needed.
  • Document all call details according to standard operating procedures.
  • Follow up on customer calls when required.
  • Complete call logs and reports accurately.
  • Perform other assigned duties as needed.
  • Ensure efficient use of resources and minimize environmental pollution while carrying out responsibilities.
  • Maintain effective safety management practices.
  • Sustain quality systems management.
  • Contribute to the implementation of sustainable continuous improvement systems

Qualifications

  • Relevant Degree in any discipline.
  • Knowledge of customer service practices and principles.
  • Excellent data entry and typing skills.
  • Excellent listening skills, along with strong verbal and written communication abilities. communication skills.
  • Ability to handle stressful situations appropriately.
  • Computer Literate.

Application Closing Date
3rd March, 2025.

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2). Safety Health & Environment (SHE) Officer

Job Requisition ID: JR001894
Location: Ikorodu, Lagos
Job type: Full-time
Department:  Safety Health & Environment (SHE)
Reports to: SHE Manager

Job Purpose
Why does the job exist?

  • Support the SHE Manager on the management of the OSHE teams who are responsible to deliver Occupational Health, Safety and Environment results.

Reporting Relationships

  • Peer Relationships
  • Attach organization chart showing manager and direct reports as well as peers

Dimensions:

  • Turnover of unit
  • Budget responsibility
  • Team Size
  • Other
  • Total department headcount is 4

Principal Accountabilities

  • The key outputs of the job
  • List in priority order if possible, typically 8-10
  • NOT a task list
  • Any requirement for organizing & planning including own work and the allocation of resources
  • Typical decisions made and if they are advisory or directly responsible for the outcome
  • Conduct pre-operational risk assessments and risk mitigation measures
  • Implement all the required documentation, operational checks and reports for the HSE Management System to be compliant with ISO 45001-2018 and ISO 14001/ 2004 standards, including corrective and preventive measures.
  • Support the Safety stewards in executing continuous audits according to schedule
  • Provide SHE improvement proposals stating the non-conformance, proposed corrective action, required resources for corrective action and implementation.
  • Investigate the root cause SHE complaints put forward by staff members, customers, clients and contractors and report the result to the SHE manager.
  • Follows up to ensure that corrective actions are implemented where necessary and ensures that any certification requirements are complied with.
  • Audit work being performed with issued ”Work Permit” Assist with the implementation of Job Safety Analysis and inspect job site activities during particularly difficult or hazardous work situations;
  • Assist local management in the preparation & presentation of field HSE meetings Participate in the investigation of accidents and near misses;
  • Assist regular emergency response exercises and drills are conducted to ensure the highest level of preparedness in any emergency.
  • Maintains records of such drills, providing recommendations for emergency response improvements Inspects regularly, all firefighting, safety and emergency response equipment.
  • Assist in developing and implementing field location emergency response procedures and evacuation plans Ensure that operations employees, contractors and site visitors receive HSE inductions
  • Assist in preparing written weekly and monthly HSE reports, statistics and presentations related to HSE performance
  • Coordinate food safety activities for SHE department such as Documentation and record management;
  • Conduct Internal and external Audits; Training and awareness on food safety; And any other food safety related duties as may be directed by Food safety team leader or SHE/TPM manager.
  • To ensure compliance with relevant QMS policies & procedures. To identify and rate aspects of SHE activities and develop programs where necessary, to help control those aspects of SHE activities that could have adverse impact on the environment.

EMS, OH&S and FSSC Responsibilities:

  • Implement and comply with EMS/FSSC/OHS requirements relating to environmental aspects and impacts and other policies, procedures and /or regulations applicable to assigned jobs
  • Understand and apply the intent of the EMS/FSSC/OHS policy and requirements to assigned jobs
  • Understand roles, responsibilities, and the importance of conformity to the EMS/FSSC/OHS requirements.
  • Understand the significant environmental aspects and related actual or potential impacts associated with their work, and the environmental benefits of improved personal performance
  • Understand the potential consequences of departure from specified OHS procedures or legal requirements.
  • Ensure prompt escalation (adequate communication) of any food safety related issues to any FSTM, FSTL and or next line of reporting manager

Internal & External Relationships:

  • Identify the most significant ones
  • Attach a preferred suppliers list if available
  • Detail which networks the jobholder will be part of e.g. finance, category
  • Works closely with the safety stewards and production teams.
  • Contractors.

Requirements

  • Possess a University Degree in a Science related discipline, Engineering or any other numerate discipline.
  • 1-3 years’ work experience safety management
  • List any qualifications required to do the job
  • Be specific about the experience needed
  • Focus on type of experience not the time served
  • Detailed knowledge of the SHE procedures.
  • Must be computer literate (ms-word, Ms-excel, access)
  • Experience in SHE and manufacturing

Job Context & Special Features:

  • Explain any special features or context in which the job operates
  • Detail any language or mobility requirements
  • Ability to take decision decisively and Good sense of judgment.
  • Ability to grasp complex concepts easily.
  • Pay attention to minute detail.
  • Excellent planning, negotiating, and organizing skills.
  • Great physical health.
  • Ability to motivate co-workers, colleagues and others.
  • Ability to display self-confidence
  • Ability to operate in a systematic and logical manner.

Skills Level:

  • Team Work
  • Training
  • Hazard identification and controls
  • Reporting
  • Analysis
  • Food Safety and Hygiene
  • Environmental Management

Additional Infomation:

  • Behavioral competencies are linked to the grade of the position and will be assigned once the position has been evaluated.
  • Technical skills (max 8 for each position) need to be detailed below.
  • They are related to the function of the position (e.g. procurement, finance etc.) and should be those that are required to ensure that the position is performed at a Solid standard of performance.

Application Closing Date
28th February 2025.

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3). Safety Officer

Job Requisition ID: JR001896
Location: Ikorodu, Lagos
Job type: Full-time

Responsibilities

  • Conduct inspections: Safety officers regularly inspect the workplace to identify potential hazards.
  • Train employees: Teach employees about safety protocols and the importance of health and safety
  • Monitor compliance: Ensure that the workplace complies with health and safety regulations.
  • Investigate accidents: Investigate accidents that occur in the workplace.
  • Create safety plans: Develop safety plans for the workplace that include company standards and government regulations.
  • Correct unsafe conditions: Address unsafe conditions or actions in the workplace.
  • Prepare safety reports: Prepare reports on safety issues.
  • Implementation of site and external requirements: Ensure full compliance to Site standard requirement, ISO 14001 and ISO 45001 requirement.
  • Supporting the development of OHS policies and programs.
  • Conducting risk assessment and enforcing preventative measures.
  • Initiate and organize OHS training of employees and executives.
  • Stop any unsafe acts or processes that seem dangerous or unhealthy.
  • Record and investigate incidents to determine causes and handle worker’s compensation claims.
  • Supporting emergency preparedness and response efforts, including developing evacuation plans and procedures.
  • Collaborating with cross-functional teams to promote safety initiatives and ensure the integration of safety practices into daily operations.
  • Establishing and maintaining effective communication channels with external organisations, such as government bodies, and safety organisations.
  • Monitor contractors compliance to Company permit to work process.
  • Ensure compliance to EHS requirement for project site.

Application Closing Date
28th February 2025.

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4). Sales Supervisor

Job Requisition ID: JR001760
Location: Borno
Job type: Full-time
Department: Sales- HPZ
Control number: HPZ/HR/035.01
Reporting Relationships: Zonal Managers/ Key Accounts Manager/ Regional Commercial Manager

Job Purpose
Why does the job exist?

  • Work with the Dealers/ sales team to deliver agreed business objectives within assigned territory.

Dimensions:

  • Return on Investment
  • Customer Satisfaction
  • Turn Around Time
  • Strategic Alliances with different institutions

Key Performance Indicators

  • Target vs. Actual monthly/yearly performance (sell-out,e, KPIs Timely and quality of execution of trade and marketing Activities in assigned territory)
  • Implementation of Territory Coverage Strategy Achievement of Quality, Distribution, Visibility, Price/promotion targets.

Principal Accountabilities

  • The key outputs of the job
  • List in priority order if possible, typically 8-10
  • NOT a task list
  • Any requirement for organizing & planning including own work and the allocation of resources
  • Typical decisions made and if they are advisory or directly responsible for the outcome
  • Achieve agreed business objectives/KPIs for the territory (Sell in, sell out, Focus Category, NPD listing and promotions)
  •  Achieve sales drivers’ objectives for the territory viz (Distribution, Visibility, Price and Promotion)
  • Managing territories with potential to deliver a minimum of 1B per annum
  • Plan to deliver customer based and territory based agreed sales (NIV and Category) targets periodically and ensuring a MoM and YoY growth
  • Analyse and review distributors’ performance against agreed KPIs
  • Work with the ZM to develop JBP of customers in assigned territory
  • Ensure bi-weekly stock taking in other to protect company resources
  • Tracking of distributor performance payments (including posting and matching), monthly account reconciliation/signing off, repayment plans linked to capability development
  • Ensure collection of outstanding debt within stipulated time frame and accompanying same with sell-in of depleted SKUs
  • Adherence to monthly journey plan for customers’ contact and engagement
  • Ensure compliance to retail operating standards in all showrooms
  • Organize and coordinate activities of floor sales merchandizers
  • Implement strict credit control for Key distributors and ensure purchases are done within approved credit limit
  • Accountable for POS materials and other sales driving materials deployed to territory through monitoring to ensure safe keeping and optimal use.
  • Actively lead or participate in Quality Management System implementation and sustenance in all assigned duties.
  • Ensure no waste of resources or pollution of the environment while fulfilling assigned responsibilities.
  • Ensure safety management sustenance.

Internal & External Relationships:

  • Identify the most significant ones
  • Attach a preferred suppliers list if available
  • Detail which networks the jobholder will be part of e.g., finance, category
  • Zonal Managers
  • Marketing/Sales/Channel/Supply Chain/Finance/HR team
  • Customers
  • Agencies
  • PZ Marketing & Sales network

Requirements
Qualifications:

  • First Degree in any discipline
  • Computer Literacy

Experiences (What experience brings success to this role):

  • Minimum of 1-2 years experience in marketing or sales, and over this period has successfully delivered on KPIs.
  • Direct experience of PZ Cussons Way of selling capabilities with a focus on Sales Driver execution at the point of purchase (QDVP), Outlet Segmentation and Managing Relationships including structured call, persuasive selling and brand passion.
  • Experience in an electrical related company is an added advantage.

Knowledge (What does the person need to know):

  • Good knowledge of business objectives and priorities.
  • Experienced driver with valid license
  • Knowledge of Field Sales Management and Market Intelligence.
  • PZ Cussons Leadership competencies- BEST values

Knowledge, Skills & Experience Needed:

  • List any qualifications required to do the job
  • Be specific about the experience needed
  • Focus on type of experience not the time served

Functional or Technical / Business Skills (What can the holder do):

  • Commercial Acumen – Emerging
  • Customer Management – Emerging
  • Negotiation Skills – Emerging
  • In Market Execution – Emerging
  • Selling Skills – Emerging
  • Sales Drivers – Emerging
  • Channel Strategy – Emerging
  • Communication/Interpersonal skills – Developed
  • IT Skills – Developed

Job Context & Special Features:

  • Explain any special features or context in which the job operates
  • Detail any language or mobility requirements
  • Candidate must be willing to work in any part of the Country- Nigeria

Application Closing Date
28th February, 2025.

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5). Sales Supervisor

Job Requisition ID: JR001759
Location: Lokoja, Kogi
Job type: Full-time
Department: Sales- HPZ
Control number: HPZ/HR/035.01
Reporting Relationships: Zonal Managers/ Key Accounts Manager/ Regional Commercial Manager

Job Purpose
Why does the job exist?

  • Work with the Dealers/ sales team to deliver agreed business objectives within assigned territory.

Dimensions:

  • Return on Investment
  • Customer Satisfaction
  • Turn Around Time
  • Strategic Alliances with different institutions

Key Performance Indicators

  • Target vs. Actual monthly/yearly performance (sell-out,e, KPIs Timely and quality of execution of trade and marketing Activities in assigned territory)
  • Implementation of Territory Coverage Strategy Achievement of Quality, Distribution, Visibility, Price/promotion targets.

Principal Accountabilities

  • The key outputs of the job
  • List in priority order if possible, typically 8-10
  • NOT a task list
  • Any requirement for organizing & planning including own work and the allocation of resources
  • Typical decisions made and if they are advisory or directly responsible for the outcome
  • Achieve agreed business objectives/KPIs for the territory (Sell in, sell out, Focus Category, NPD listing and promotions)
  •  Achieve sales drivers’ objectives for the territory viz (Distribution, Visibility, Price and Promotion)
  • Managing territories with potential to deliver a minimum of 1B per annum
  • Plan to deliver customer based and territory based agreed sales (NIV and Category) targets periodically and ensuring a MoM and YoY growth
  • Analyse and review distributors’ performance against agreed KPIs
  • Work with the ZM to develop JBP of customers in assigned territory
  • Ensure bi-weekly stock taking in other to protect company resources
  • Tracking of distributor performance payments (including posting and matching), monthly account reconciliation/signing off, repayment plans linked to capability development
  • Ensure collection of outstanding debt within stipulated time frame and accompanying same with sell-in of depleted SKUs
  • Adherence to monthly journey plan for customers’ contact and engagement
  • Ensure compliance to retail operating standards in all showrooms
  • Organize and coordinate activities of floor sales merchandizers
  • Implement strict credit control for Key distributors and ensure purchases are done within approved credit limit
  • Accountable for POS materials and other sales driving materials deployed to territory through monitoring to ensure safe keeping and optimal use.
  • Actively lead or participate in Quality Management System implementation and sustenance in all assigned duties.
  • Ensure no waste of resources or pollution of the environment while fulfilling assigned responsibilities.
  • Ensure safety management sustenance.

Internal & External Relationships

  • Identify the most significant ones
  • Attach a preferred suppliers list if available
  • Detail which networks the jobholder will be part of e.g., finance, category
  • Zonal Managers
  • Marketing/Sales/Channel/Supply Chain/Finance/HR team
  • Customers
  • Agencies
  • PZ Marketing & Sales network

Requirements
Qualifications:

  • First Degree in any discipline
  • Computer Literacy

Experiences (What experience brings success to this role):

  • Minimum of 1-2 years experience in marketing or sales, and over this period has successfully delivered on KPIs.
  • Direct experience of PZ Cussons Way of selling capabilities with a focus on Sales Driver execution at the point of purchase (QDVP), Outlet Segmentation and Managing Relationships including structured call, persuasive selling and brand passion.
  • Experience in an electrical related company is an added advantage.

Knowledge (What does the person need to know):

  • Good knowledge of business objectives and priorities.
  • Experienced driver with valid license
  • Knowledge of Field Sales Management and Market Intelligence.
  • PZ Cussons Leadership competencies- BEST values

Knowledge, Skills & Experience Needed:

  • List any qualifications required to do the job
  • Be specific about the experience needed
  • Focus on type of experience not the time served

Functional or Technical / Business Skills (What can the holder do):

  • Commercial Acumen – Emerging
  • Customer Management – Emerging
  • Negotiation Skills – Emerging
  • In Market Execution – Emerging
  • Selling Skills – Emerging
  • Sales Drivers – Emerging
  • Channel Strategy – Emerging
  • Communication/Interpersonal skills – Developed
  • IT Skills – Developed

Job Context & Special Features:

  • Explain any special features or context in which the job operates
  • Detail any language or mobility requirements
  • Candidate must be willing to work in any part of the Country- Nigeria

Application Closing Date
28th February, 2025.

How to Apply: Interested and qualified candidates should use the links below to apply:

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