Loan Collection Specialist at Proxidus Consulting

Proxidus Consulting is your trusted gateway to talent in Africa. We specialize in outsourced recruitment and Employer of Record (EOR) services, helping businesses scale quickly and compliantly across the continent. With deep regional expertise, we simplify hiring, payroll, and compliance, so you can focus on growth. Whether you’re entering a new market or building a remote team, Proxidus delivers the right people and HR solutions to power your success in Africa.

Job Title: Loan Collection Specialist

Location: Ikeja, Lagos

Employment Type: Full-time

Start Date: Immediate

Job Summary

• We are seeking a dedicated and proactive Loan Collection Agent to join our team in Ikeja.
• In this role, you will be responsible for recovering outstanding loans by communicating with customers, negotiating repayment plans, and ensuring timely follow-ups—all while maintaining a courteous and professional demeanor.

Key Responsibilities

• Contact defaulters via phone, email, or SMS to recover overdue payments.
• Negotiate repayment terms and provide guidance on payment options.
• Maintain detailed and accurate records of all communications and agreements.
• Escalate unresolved cases to the appropriate department where necessary.
• Follow up consistently to ensure adherence to payment plans.
• Provide feedback and suggestions for improving the collection process.
• Comply with all company policies, regulatory guidelines, and data protection standards.

Requirements

• Minimum of OND (SSCE may be considered with relevant experience).
• Strong verbal and written communication skills.
• Ability to remain calm and professional under pressure.
• Excellent negotiation and persuasion skills.
• Basic computer proficiency.
• Availability to resume immediately.

Salary

• N80,000 Gross + Performance Bonus + Overtime Pay

Application Closing Date
23th July, 2025.

How to Apply: Interested and qualified candidates should Click here to apply online