Marketplace Associate at MANO Africa

Mano is an on-demand grocery delivery app that leverages technology and a network of riders to provide customers with fast, efficient delivery of goods purchased on their platform.

We are recruiting to fill the position below:

Job Title: Marketplace Associate

Location: Lagos
Employment Type: Full Time

About The Role

• The Marketplace Associate plays a crucial role in ensuring the smooth and efficient operation of the marketplace.
• This role involves maintaining accurate product data, updating inventory, coordinating with vendors and restaurants, and managing essential marketplace communications.
• The ideal candidate will be highly organized, detail-oriented, and proactive in vendor management and operational support.
• This is an associate-level role.

Key Responsibilities
Data & Inventory Management:

• Accurately input and update product details, pricing, and availability on the marketplace platform.

• Conduct routine inventory checks and coordinate with vendors to ensure stock accuracy and timely updates, minimizing order cancellations.
• Identify and resolve discrepancies in product listings, pricing, and availability to maintain marketplace integrity.

Vendor Coordination & Communication:

• Serve as the primary contact for vendors, ensuring clear and professional communication regarding orders, pricing updates, stock availability, promotions, and platform compliance.
• Work closely with vendors to confirm and update product details, preventing discrepancies and order cancellations.
• Assist in onboarding new vendors by collecting necessary information and ensuring seamless integration.

Operational Support:

• Collaborate with the customer service team to address vendor-related customer concerns and ensure swift issue resolution.
• Support promotional activities by coordinating vendor participation and ensuring alignment with campaign objectives.

Requirements

• Bachelor’s degree in Business, Supply Chain Management, E-commerce, or a related field.
• Minimum of 2 years work experience in similar role is required
• Strong attention to detail and a high level of data accuracy.
• Excellent communication, interpersonal, and relationship management skills.
• Basic understanding of pricing structures, taxes, and marketplace dynamics.
• Ability to adapt to shifting priorities and work efficiently under tight deadlines.
• Proficiency in Microsoft Excel, Google Sheets, or other data management tools.
• Strong multitasking abilities and problem-solving skills in a fast-paced environment.
• Previous experience in e-commerce, vendor management, or marketplace operations is a plus.

Benefits

• Competitive pay
• Paid time off
• Health Insurance
• Great work ambiance
• Amazing colleagues
• TGIF moments
• Multicultural environment
• Employee Recognition & Rewards.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
CLICK HERE TO APPLY