Company Info
Large organization
200 + Employees
Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform.
Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform. Due to rapid expansion, we are looking for a qualified candidate to fill a creative technical position as we hope to maintain our status as the leading broadband connectivity services provider in Nigeria.
Job Title: Network Engineer (Entry Level/Post NYSC)
Location: Lagos
Employment Type: Full-time
Job Duties & Responsibilities
- Monitor network performance locally and over the air.
- Perform24/7network surveillance, and respond to network‐reported and customer‐reported problems.
- Provide specialist technical support to all other departments in the organisation regarding network and radio-related problems
- Co-ordinate and perform maintenance of cell sites strictly managed by Swift Networks and liaise with vendor on the maintenance of cell sites not directly managed by Swift Networks
- Responsible for the configuration and bench testing of new products and giving ATP (Authority To Proceed) concerning those products
- Technical point man between Swift & vendors regarding radio and microwave equipment-related RMA issues
- Carry out other duties as may be assigned by the Head of Department.
- Reporting to the Customer Support Manager.
Collaboration and Support:
- Collaborate with the otherteam to ensure continuous network monitoring and early detection of issues.
- Work closely with customer service teams to resolve customer-related network issues.
- Provide technical support to other departments while deploying new services or systems.
- Assisted junior engineers and support staff with network-related training.
Documentation and Reporting:
- Maintain detailed documentation of network designs, configurations, incidents, and resolutions.
- Create and maintain network diagrams, procedures, and troubleshooting guides.
- Provide regular reports on network performance, uptime, and management capacity.
Research and Development:
- Stay up to date with the latest networking technologies and best practices.
- Evaluate new networking solutions, tools, and equipment to improve network performance and reliability.
- Participate in proof-of-concept testing for new networking products and services.
Requirements
- The job holder must have a Bachelor’s Degree 2nd Class Honors (Upper division) in Computer science discipline or any other Networking related field.
- Telecoms experience will be an added advantage.
Knowledge, Skills and Competencies:
- Must have the drive and capability to meet and exceed challengingtargets.
- Strong relationship and team building skills; experience in dealing with corporate, and government representatives and other senior individuals and stakeholder groups.
- Delivering results – absolute focus to deliver under pressure in an ever-changing business environment.
- Putting customers first – understand the needs, expectations and requirements of stakeholders.
- Communicating for impact – effective communication with senior stakeholders inside and outside of the company.
- Making a personal difference – strong influencing skills and responsive technical/professional expertise.
- Excellent communication skills including written and verbal communication.
- Strong presentation skills, and ability to influence a junior and senior audience.
Application Closing Date
31st March, 2025.
How to Apply: Interested and qualified candidates should forward their CVs to: [email protected] using the position as the subject of the mail.