Company Info
Mid sized business
Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
1 to 50 Employees
Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs. The three major arms are: Consulting, Recruitment and Training.
Job Title: NOC Engineer
Location: Lagos
Employment Type: Full Time
Responsibilities
- Perform general “system administration” tasks on all elements of the network.
- Discover problem areas which could negatively impact system performance or customer satisfaction
- Proâ€actively monitor network and system performance.
- Analyze traffic data and trends and escalate areas of concern to the network design authority.
- Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
- Perform general “system administration” tasks on all elements of the network.
- Perform network surveillance 24/7, respond to networkâ€reported and customerâ€reported problems
- Take ownership to ensure that all problems are resolved in a timely and efficient manner.
- Manage problem resolution using network monitoring/management tools
- Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.
Requirements
- Candidates should possess a Bachelor’s Degree in Engineering or a related field with 3 – 5 years of work experience.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.