Company Info
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Title: Officer, Agent Onboarding
Job ID: 80410507_80385382
Location: Ilupeju Industrial Avenue, Lagos
Job type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Responsible for the end to end onboarding and support of the bank’s @ease agents. Receive and process all agent enrolment requests (Till account generation, SIM insertion, terminal set-up e.t.c).
- Ensures that standard documents, controls and monitoring measures are in place in line with the group policies and regulations.
Qualification
- Minimum of First Degree (Experience in product management, operations and retail banking would be an added advantage)
- Minimum of 2 Years experience.
Behavioral Competencies:
- Customer Focus and Customer Service
- Problem-Solving, People Skills, Teamwork and People Management,
- Excellent communication skills
- Initiative/proactive
- Analytical skills/problem-solving
Technical Competencies:
- Service Excellence
- Customer Insight Analytics·
- MS Office Suites (Visio, Word, Excel & PPT).
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online