Company Info
Large organization
200 + Employees
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Job Title: Officer, Client Branch and Campus Support
Job Ref ID: 80437527A-0001
Location: Federal Capital Territory, Abuja
Job type: Full time
Business Segment: Personal & Private Banking
Job Description
- To provide an operational User, Branch Support & Rollout (UBSR) structure to ensure that general IT problem in the branches and regions are resolved promptly and efficiently.
- The operational support includes first & second level support on user’s workstations, file/print servers, IT peripherals, SCCM servers, LANs and communication equipment.
- Ensuring that all incidents are responded to, actioned and resolved within the required MTTR in the SLAs.
Qualifications
- B.Sc IT, Computer Science or any related field.
- IT professional certification/qualification would be an added advantage.
- Minimum of 1-2 years post qualification experience in a similar or related position.
Behavioural Competencies:
- Interacting with People
- Exploring Possibilities
- Developing Expertise
- Establishing Rapport
- Thinking Positively
Technical Competencies:
- IT Operations
- IT Systems
- Technical Analysis
- IT Knowledge
- Change Management
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online