Company Info
Large organization
200 + Employees
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Job Title: Officer, Client Service
Job Ref ID: 80434934A-0001
Location: Lagos
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- To provide an effective Query Resolution service in a professional, friendly manner.
- To provide customer support and service to all customers and ensure customer satisfaction in all day to day activities.
- Ensure prompt customer renewal notification through telephone calls and emails.
- Effectively track and provide reports on all existing insurance policies
Qualifications
- Candidates should possess a First Degree in related discipline
- 1 -2 years post-NYSC experience
Behavioural Competencies:
- Establishing Rapport
- Generating Ideas
- Interacting with People
- Making Decisions
- Managing Tasks
- Pursing Goals
- Upholding Standard
Technical Competencies:
- Customer Understanding (Business Banking)
- Product and Services Knowledge
- Product Related Systems (Business Banking)
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should Click here to apply online
