Operations Support, Chargebacks at PayU

PayU is a prominent provider of financial services in global growing markets. We provide breakthrough technology that enables billions of individuals to buy and sell online, as well as millions of merchants. We have 17 local operations across Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. Every day, we handle about 1.2 million payments as a prominent online payment service provider using over 300 payment methods and PCI certified systems. We also concentrate in new consumer and small business solutions that increase access to credit and banking services in regions where traditional financial service providers are underserved.

Title: Operations Support, Chargebacks

Location: Lagos

Job Type: Full-time / Hybrid

Category: Operations

About the Role

• The Operations Admins role is responsible for resolution of merchant chargeback disputes. Liaise with the banks and merchants to have these disputes resolved with the subscribed timing and ensure relevant feedback to business.
• The role would generate various reports to share with business and identify patterns which would result in improvement of merchant support.
• The Operation admin role would support with finance ops as well as sales operational activities. This role requires an individual that can multitask is well organized and a team player.
• PayU is a global company and will require the individual to engage with employees across various geographies. Professionalism is required at all times.

What you will be Doing

• Reconciliation of Merchant transactions
• Analysis of Merchant transactions
• Collating of report various banks
• Verifying merchant transactions
• Resolution of any reconciliations issues
• Responsible for communication with local banks
• Providing business with detailed reporting
• Provide audit support.
• Generate reports to verify merchant patterns

What are We Looking for?

• Relevant University Degree (Finance / Economics / Analytics / Accounting)
• 1-3 years’ experience in a similar role.
• Excellent excel skills and exposure to global financial tools.
• Ability to work within deadlines.
• Excellent analytical skills

What We Offer

• Free subscription to an Internal eLearning platform with courses from Udemy, Coursera, and many others Ed Tech Courses Providers
• Flexible program and hybrid way of working
• Truly International Environment with almost 40 diverse cultures
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions
• Wellbeing programs driven by our Local and Global HR (Human Resources) teams
• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
• Ability to learn innovative concepts and innovation in an agile start-up environment on a global scale
• A democratic work environment where you can drive your outcomes.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online