Company Info
Esporta Hotels is a leading brand in the hospitality industry, known for delivering exceptional guest experiences through our chain of restaurants, lounges, and event spaces. With a strong commitment to quality, innovation, and operational excellence, we continue to set standards in service and hospitality.
Esporta Hotels is a leading brand in the hospitality industry, known for delivering exceptional guest experiences through our chain of restaurants, lounges, and event spaces. With a strong commitment to quality, innovation, and operational excellence, we continue to set standards in service and hospitality.
We are recruiting to fill the position below:
Job Title: Quality Control Personnel
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Monitor and evaluate service delivery, cleanliness, maintenance, and guest satisfaction across all hotel departments (Front Office, Housekeeping, Food & Beverage, etc.).
- Conduct regular inspections and audits to ensure compliance with hotel standards, SOPs, and hygiene regulations.
- Oversee food quality control, ensuring meals meet safety standards, taste consistency, and presentation excellence.
- Collaborate with the kitchen and F&B teams to maintain high standards of food safety and hygiene (HACCP principles).
- Handle guest feedback and complaints, ensuring swift and effective resolution.
- Identify areas for improvement and coordinate corrective actions with relevant teams.
- Train staff on quality standards, food safety, and best practices.
- Prepare reports and make recommendations to management for continuous improvement.
Requirements
- Candidates should possess an OND / HND / Bachelor’s Degree in Hospitality Management, Microbiology, or related field.
- 1-2 years experience in quality control or supervisory role in the hospitality industry.
- Strong attention to detail and commitment to excellence.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of hotel operations and quality standards is an advantage.
Benefits
- Competitive salary
- Opportunities for training and career development
- Friendly and professional work environment
- Staff meals and other incentives.
Application Closing Date
31st May, 2025.
How to Apply
Interested and qualified candidates should send their CV and a brief Cover Letter to: [email protected] using “Application for Quality Control Personnel” as the subject of the email.