Quality Control Personnel at Esporta Hotels

Nigeria

Esporta hotels

Company Info

Esporta Hotels is  a leading brand in the hospitality industry, known for delivering exceptional guest experiences through our chain of restaurants, lounges, and event spaces. With a strong commitment to quality, innovation, and operational excellence, we continue to set standards in service and hospitality.

Esporta Hotels is  a leading brand in the hospitality industry, known for delivering exceptional guest experiences through our chain of restaurants, lounges, and event spaces. With a strong commitment to quality, innovation, and operational excellence, we continue to set standards in service and hospitality.

We are recruiting to fill the position below:

Job Title: Quality Control Personnel

Location: Lagos
Employment Type: Full-time

Key Responsibilities

  • Monitor and evaluate service delivery, cleanliness, maintenance, and guest satisfaction across all hotel departments (Front Office, Housekeeping, Food & Beverage, etc.).
  • Conduct regular inspections and audits to ensure compliance with hotel standards, SOPs, and hygiene regulations.
  • Oversee food quality control, ensuring meals meet safety standards, taste consistency, and presentation excellence.
  • Collaborate with the kitchen and F&B teams to maintain high standards of food safety and hygiene (HACCP principles).
  • Handle guest feedback and complaints, ensuring swift and effective resolution.
  • Identify areas for improvement and coordinate corrective actions with relevant teams.
  • Train staff on quality standards, food safety, and best practices.
  • Prepare reports and make recommendations to management for continuous improvement.

Requirements

  • Candidates should possess an OND / HND / Bachelor’s Degree in Hospitality Management, Microbiology, or related field.
  • 1-2 years experience in quality control or supervisory role in the hospitality industry.
  • Strong attention to detail and commitment to excellence.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of hotel operations and quality standards is an advantage.

Benefits

  • Competitive salary
  • Opportunities for training and career development
  • Friendly and professional work environment
  • Staff meals and other incentives.

Application Closing Date
31st May, 2025.

How to Apply
Interested and qualified candidates should send their CV and a brief Cover Letter to: [email protected] using “Application for Quality Control Personnel” as the subject of the email.