Receptionist at Chrisvirgy Interlinks

Chrisvirgy Interlinks is a leading Serviced Apartment in the heart of Abuja.

Job Title: Receptionist

Location: Abuja (FCT)

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements and Skills

• Degree in Hotel Management is a plus.
• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills.

Application Closing Date
17th March, 2025.

How to Apply: Interested and qualified candidates should send their CV/Resume to: [email protected] using the Job Title as the subject of the mail.