Receptionist at De-Fivez

De-Fivez is a customer-oriented hospitality firm that provides outstanding service all around.

Title: Receptionist

Location: Lekki, Lagos

Employment Type: Part-time

Job Description

• A reputable hotel in Lekki is looking for a receptionist that can provide aositive guest experience by providing exceptional customer service and efficient front desk operations.
• He She will be the first point of contact for guests and visitors, responsible for greeting, checking-in, and checking-out guests, as well as addressing their inquiries and needs.
• They will also contribute to maintaining a smooth flow of communication within the hotel and between various departments.

Duties

• Greeting and welcoming of visitors with a warm and professional welcome .
• Managing incoming and outgoing calls.
• Manage room reservations, appointments and schedules.
• Receive and handle mail packages and deliver them to the appropriate department as well as sending out mails on behalf of the organization.
• Assist with data entry, filing, photocopying and other administrative duties to ensure smooth running of the organization.
• Offer general information including its location, hours of operations and the services offered.
• Provide excellent customer services to all customers by being polite and courteous.
• Keep records relating to visitors, appointments, and other relevant data.
• Handle sensitive information with utmost discretion and confidentiality.

Requirement

• Bachelor Degree from reputable university(additional education or hospitality-related training is a plus).
• 1 – 4 years relevant work experience.
• Strong communication and interpersonal skills.
• Customer-service oriented with a positive attitude.
• Proficiency in using computers and hotel reservation systems.
• Multitasking abilities and the capacity to work under pressure.
• Attention to detail and accuracy in handling financial transactions.
• Professional appearance and demeanor.
• Ability to work shifts, including evenings, weekends, and holidays.

Salary

• N70,000 – N80,000 Monthly.

Deadline: 4th December, 2023.

How to Apply: Interested and qualified candidates should send their recent CV to: [email protected] using “Receptionist” as the subject of the email.