Company Info
Health Systems Consult Limited (HSCL) is a public health and development consulting firm established by a team with extensive experience in international development and public health programming.
Health Systems Consult Limited (HSCL) is a public health and development consulting firm established by a team with extensive experience in international development and public health programming. We provide technical assistance for health system reforms towards access to cost-effective and quality health care across Nigeria and the continent of Africa. With a network of over 50 global partners and consultants, we develop programmes and provide sustainable solutions for a broad spectrum of health and development challenges. We provide sustainable solutions for a broad spectrum of health and other international development challenges.
Job Title: Receptionist
Location: Abuja
Type: Full-time/Non-exempt
Division/Department: Administration
Reporting: Senior Administrative Manager
Job Summary
- The Receptionist will serve as the first point of contact for all visitors and callers to the organization.
- As a core member of the Administrative Unit, the Receptionist is responsible for managing the front desk, providing professional and friendly customer service, and supporting general administrative and office management tasks.
- The role requires excellent communication, organizational, and multitasking skills.
Key Responsibilities
Front Desk & Visitor Management:
- Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries in and courteous manner.
- Manage visitor sign-in/sign-out procedures and ensure adherence to security protocols.
- Direct visitors to appropriate staff or departments.
- Keep and maintain a visitor’s log
- Maintain a tidy and welcoming reception area.
Telephone & Communication Handling:
- Answer, screen, and forward incoming phone calls.
- Respond to inquiries and provide basic information about the organization.
- Take and relay accurate messages in a timely manner.
- Manage general email and correspondence for the front desk.
Administrative Support:
- Support the Administrative Unit in document filing, photocopying, and scanning.
- Assist in scheduling meetings, organizing logistics, and preparing meeting rooms.
- Receive, sort, and distribute mail and deliveries.
- Maintain office supplies inventory at the reception and support stock tracking.
- Provide clerical assistance to admin staff as required.
Facility & Office Coordination:
- Report maintenance or repair issues in the reception area.
- Coordinate with cleaners to maintain cleanliness of the reception and front office.
- Assist with courier services and monitor dispatch records.
- Provide support in tracking visitor logs and facility usage reports.
Other Duties:
- Support logistics during staff events, trainings, or workshops.
- Perform any other duties as assigned by the Administrative Officer or Management.
Education and/or Work Experience Requirements
- Minimum of an OND, HND, or Bachelor’s Degree in Business Administration, Public Administration, or a related field.
- At least 1 – 2 years of experience in a receptionist/Administrative Assistant or front office role, preferably in a professional or non-profit environment.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and professional demeanor.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to manage multiple tasks efficiently and with attention to detail.
- Discretion, reliability, and a positive attitude are essential.
Preferred Competency:
- Prior experience supporting administrative processes.
- Experience in a public health, consulting, or donor-funded environment is an added advantage.
- Demonstrated ability to interact with clients, partners, and high-level stakeholders by the Supervisor.
Desired Competencies:
- Good communication & interpersonal skills
- Willingness to learn.
- Analytical skills.
- A team player.
- Time management skills.
- Proficiency in Microsoft Office.
- Attention to details.
Application Closing Date
23rd July, 2025.
How to Apply: Interested and qualified candidates should send their cover letter (no more than a page) and an updated CV in one document to: [email protected] using the job title as the subject of the email.