Receptionist at KOS Legal Services (KoS)

KOS Legal Services (KoS) is a corporate commercial advisory firm specializing in business law. We provide proactive legal advisory services to businesses, help our clients successfully navigate contours of business and policy environment to make strategic and well-informed business decisions. KOS is a Tech Savvy Law Firm passionate about business support for Start-Ups and MSMEs (Micro, Small and Medium Enterprises) helping them mitigate different business risks and avoid dispute to aid their growth, scaling, creation of generational wealth and globalisation.

Job Title: Receptionist

Location: LagosEmployment Type: Full-time

Job Description

• The first point of contact for clients and visitors, managing the front desk, phone calls, and general office inquiries.

Responsibilities
Client and Visitor Greeting:

• Greet clients, visitors, and staff with a welcoming demeanor.
• Ensure clients and visitors are directed appropriately to their destinations within the firm.
• Always maintain a professional appearance and demeanor.
• Managing the front desk and ensuring the office environment is welcoming and professional.
• Handling client check-ins and scheduling appointments for attorneys and staff.

Phone Management:

• Answer phone calls promptly, responding to inquiries or directing calls to the appropriate department or staff.
• Take messages when necessary and ensure they are delivered in a timely manner.
• Provide basic information about the firm’s services or direct inquiries to relevant personnel.

Appointment Scheduling:

• Schedule meetings and appointments for attorneys and staff, ensuring proper coordination and avoiding scheduling conflicts.
• Ensure all relevant information is included for appointments (e.g., client details, meeting agenda, location).
• Confirm appointments with clients and staff ahead of time.

Office Supply and Inventory Management:

• Monitor and manage office supplies, ensuring an adequate stock of necessary items.
• Place orders for office supplies as needed, maintaining inventory levels.
• Ensure office equipment (printers, fax machines, etc.) is in working condition and report issues for maintenance.

Mail, Courier, and Deliveries:

• Handle incoming and outgoing mail, ensuring timely processing and delivery.
• Coordinate courier services and ensure the proper handling of packages and deliveries.
• Sort mail and direct it to the appropriate department or individual.

Confidentiality and Professionalism:

• Maintain confidentiality and handle sensitive client information with discretion.
• Ensure professional conduct in all interactions, upholding the firm’s values and reputation.
• Follow firm policies related to client data security and confidentiality.
• Maintaining confidentiality and professionalism when dealing with sensitive client information.

Front Desk Administration:

• Maintain a clean and organized front desk area, ensuring it is welcoming and professional.
• Provide assistance with administrative tasks as needed, such as filing, copying, and organizing documents.
• Monitor the reception area to ensure a smooth flow of visitors and staff.

Support Staff and Attorneys:

• Assist attorneys and other staff with administrative tasks like document filing, preparation, and organization.
• Help with scheduling internal meetings or coordinating events as requested.
• Handle minor inquiries from staff or clients related to the office and its operations.

Office Environment Management:

• Ensure the office environment remains orderly, with an inviting atmosphere for clients and visitors.
• Report any issues with office facilities or the building to the appropriate team or management.

Handling Customer Queries:

• Address general inquiries regarding the firm’s services, providing accurate and clear information.
• Ensure clients feel valued and attended to when they reach out for assistance.

Application Closing Date
10th May, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job Title as the subject of the mail.