Receptionist at Residency Hotel Limited

Residency Hotel Limited is one of the leading hospitality industries in Nigeria, with over 10 branches across the nation and more than 30 years in the industry.

Job Title: Receptionist

Location: Ologolo Bus Stop, Lagos

Employment Type: Full-time (A day on and a day off)

Job Description

• We are seeking a friendly and professional Receptionist to join our team.
• As a Receptionist, you will be the first point of contact for guests and visitors, providing excellent customer service and administrative support.
• The ideal candidate should have strong communication skills, a positive attitude, and the ability to multitask efficiently.

Responsibilities

• Greet and welcome guests in a courteous and friendly manner.
• Present available rooms and suggest rooms where necessary.
• Answer phone calls, check in and check out guests at the appropriate time.
• Handle inquiries and provide information to guests and visitors.
• Ensure guests’ complaints are handled professionally
• Ensure guests are satisfied and their needs are met
• Manage the reception area, including maintaining cleanliness and organization.
• Assist with administrative tasks such as filing, data entry, and document preparation.
• Ensure security procedures are followed for guests’ access.
• Provide general administrative support to staff as needed.

Requirements

• High school diploma or equivalent.
• Proven experience as a Receptionist or in a similar role.
• Excellent communication and interpersonal skills.
• Customer service-oriented attitude.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritize tasks.
• Professional appearance and demeanor.
• Attention to detail and accuracy.

Required Skills:

• Excellent customer service skills
• Communication and interpersonal abilities
• Organizational and multitasking capabilities
• Professionalism and courteousness
• Attention to detail
• Adaptability and flexibility
• Problem-solving skills
• Computer proficiency
• Time management and prioritization
• Positive attitude and teamwork.

Accommodation

•  Yes.

Application Closing Date
20th August, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.