Relationship Manager at Express Resource Connect

Express Resource Connect was launched in 2020 as a response to developing a home grown business management solution simplified enough to be used by an owner manager of any business or an enterprise with multiple business processes and employees. We offer a comprehensive business management solution, empowering smal, mid-size, and large enterprises to automate, digitise, and seamlessly manage al their business operations in one integrated platform.

Job Title: Relationship Manager

Location: Abuja (FCT)

Job Summary 

• The Relationship Manager is responsible for developing and maintaining strong client relationships across HNIs, Institutional clients, corporates, and retail investors.
• This role plays a key part in driving revenue growth by promoting and selling a broad range of financial products, including equities and fixed income instruments.
• The Relationship Manager will work closely with sales, research, trading, compliance, and product teams to deliver tailored investment solutions and best-in class service to clients.

Job Responsibilities

• Prospect and acquire new clients across HNI, institutional, corporate, and retail segments. Ensure seamless onboarding of new clients, including KYC documentation, account setup, and digital platform orientation.
• Collaborate with internal teams to streamline onboarding and ensure a smooth client experience.
• Promote and sell a suite of financial products including equities, bonds, fixed income instruments, and other market-aligned offerings.
• Provide tailored investment advice based on client risk profiles, goals, and market conditions.
• Identify cross-selling opportunities and introduce clients to other offerings such as asset management, insurance, and wealth planning.
• Maintain and deepen client relationships through regular communication, performance reviews, and understanding of evolving needs.
• Provide timely and proactive advice to help clients make informed investment decisions.
• Ensure high levels of client satisfaction by addressing concerns promptly and offering ongoing support.
• Disseminate relevant market research, insights, and trade ideas in collaboration with the research and trading teams.
• Stay abreast of market trends, product developments, and economic news to better advise clients.
• Contribute to the creation of client-facing presentations, proposals, and investment reports.
• Monitor client activity to ensure alignment with mandates and regulatory frameworks.
• Liaise with internal teams—compliance, legal, operations, and trading—to ensure timely execution and issue resolution.
• Adhere strictly to internal controls and regulatory requirements (e.g., SEC, NGX, CIS).
• Drive client engagement via digital channels, assisting with online platform usage and digital communication tools.
• Provide support for platform-related queries and encourage digital adoption among clients.
• Participate in sales planning meetings; report on pipeline progress, market feedback, and client activities.
• Assist in developing and executing marketing campaigns, attending roadshows, investor forums, and client education seminars as needed.

Requirements

• Bachelor’s degree (BSc) in Business Administration, Finance, Economics, or a related field
• Minimum of 5 years of sales or relationship management experience within a financial services or stockbrokerage environment
• Proven expertise in selling equities, bonds, and other investment instruments
• Strong understanding of the Nigerian capital market and stock brokerage operations
• Demonstrated ability to manage and grow client portfolios, especially among HNIs and institutional investors
• Familiarity with regulatory and compliance frameworks (SEC, NGX, CIS)
• Excellent interpersonal, presentation, and communication skills
• Results-driven, self-motivated, and client-focused
• Strong organizational and time management skills.

Our Benefits

• We offer a wide range of employee benefits including: Competitive compensation package, robust rewards package, retirement benefit and tools designed to help you in building a sound financial future and flexible work arrangement.

Application Closing Date
31st May, 2025.

How to Apply: Interested and qualified candidates should Click here to apply online