Relationship Manager at U-Connect Human Resources Limited

• Responsible for the management of existing clients to ensue retention, development of new businesses and acquisition drive within a defined geography, for consistent and profitable growth.
• The executive must demonstrate the ability to attract new business to achieve designated revenue target levels.
• Develop profitable business with new and existing customers.

Responsibilities

Relationship Building and Client Service Delivery:

• Manages all contracted client deliveries and maintains client relationships.
• Reviewing clients’’ profiles in a bid to create value adding initiatives.
• Builds a pipeline of clients and proactively engages them to achieve sales and revenue targets. o Conducts presentations to clients.
• Manage relationships with clients and employers by providing quality engagements and ensuring a seamless contributions remittance process
• Meets regularly with clients to address service-related concerns as to strengthen existing relationships.

Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks, and output quality for periods of 1 day to a maximum of 3 months
• Continuous update of skills (financial management, data analytics, relationship management and communication) through self-study, financial journals/magazines, internet, and formal training programmes
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Sales, Marketing and Productivity:

• Takes responsibility of achieving BD sales targets to ensure growth of market share o Markets full spectrum of products (RSA and MPP).
• Reviews client product portfolio regularly and recommends new and enhanced products to suit client portfolio.
• Keeps abreast of industry trends and ensures that products are aligned to meet client needs and to ensure sustainable growth.
• Manages the sales pipeline and is responsible for the delivery of the new business sales targets as contracted.
• Responsible for retention of existing clients
• Provides alternative solutions and ensures cross selling of products takes place.

Compliance:

• Ensures compliance with pension fund and other related legislations.

Requirements and Qualifications

• HND / B.Sc. in any discipline
• 3 – 5 years of experience in sales and business development in the financial industry
• Experience in a pension fund administration firm will be an added advantage
• Excellent communication skills.