Company Info
Bucksways Leverages and Investments Limited was incorporated as licensed limited liability company in 2017 providing financial convenience to the deficit users of fund. The company started informally in 2016 and formally commenced business in 2017. It has since steadily grown to become a valuable bridge in the finance and wealth creation value chain through breaking down the main limiting barrier of financing which stands between real and enterprising entrepreneurs who have been systematically denied assistance. Many of these businesses had been denied assistance by the formal finance system.
Title: Relationship Officer
Location: Ibadan, Oyo
Employment Type: Full-time
Job Summary
- A Relationship Officer is responsible for prospecting, marketing, business development and income generation in line with the key performance indicators.
- The Relationship Officer is the interface between the firm and the customer and nurtures mutually beneficial relationships between both parties.
Duties And Responsibilities
- Achieve growth within the Key performance indicators; liability and risk asset generation, account opening, income generation, and e-banking product offerings.
- Evaluate the creditworthiness of customers by processing loan applications and documentation.
- Monitors active loans and enforces collection and recoveries.
- Ensures the achievement of all budget parameters.
- Develop referral networks and cross-sell products and services.
- Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
- Actively seek out new sales opportunities through cold calling, networking and referrals.
- Expedites the resolution of complaints to maximize satisfaction and boost customer service experience.
- Achieve a healthy portfolio and deposit mix.
- Executes marketing strategy and develops marketing campaigns.
- Ensures compliance with all internal policies and regulatory guidelines.
- Monitors competition by gathering current marketplace information on pricing, products, etc.
- Recommends changes in products, services, and policies by evaluating results and competitive developments.
- Identify potential loan markets and develop referral networks.
- Perform any other duties as may be assigned by Management.
Qualifications
- HND / B.Sc in Social Science or any other related course.
- Evidence of completion / exemption of / from NYSC.
Experience
- 3 – 10 years of work experience.
- Previous experience in a marketing role in a Commercial Bank, Microfinance Bank or Financial Organization is an added advantage.
Skills:
- Demonstrated ability to communicate, present and influence credibly and effectively at all societal levels.
- Proven ability to drive the sales process.
- Strong business sense and industry expertise.
- Basic understanding of sales principles and customer service practices.
- Friendly, helpful, confident and engaging personality.
- Excellent communication and interpersonal skills.
- Ability to work in a goal-oriented environment.
- Ability to work in a team.
- Strong planning, organizational and time management abilities.
- Proficient in the use of MS Office suite.
Deadline: 31st March, 2023.
How to Apply: Interested and qualified candidates should Click Here to apply online