Company Info
Mid sized business
1 to 50 Employees
We are a leading Workforce Management, HR Consulting and Recruitment Organization; Empowering businesses to focus on their core competencies while we handle the complexities of HR, staffing, and operational support.
We are a leading Workforce Management, HR Consulting and Recruitment Organization; Empowering businesses to focus on their core competencies while we handle the complexities of HR, staffing, and operational support. With a client-centric approach, cutting-edge solutions, and a team of dedicated experts, we streamline processes and drive growth, allowing our partners to thrive in today’s competitive landscape.
Job Title: Remote Logistics & Dispatch Coordinator
Location: Nigeria
Job Description
- We are looking for a detail-oriented and proactive Remote Logistics & Dispatch Coordinator to oversee day-to-day fuel delivery operations for our U.S.-based petroleum distribution and trucking company.
- This position is fully remote and based overseas but requires working U.S. Eastern Standard Time hours.
- The successful candidate will be responsible for managing customer orders, dispatching drivers, planning optimized delivery routes, identifying cost-effective fuel rack pickups, and coordinating technical issue reporting between drivers and maintenance teams.
- Strong communication, multitasking, and logistics skills are essential.
Responsibilities
Order Management & Customer Support:
- Receive, review, and confirm daily fuel orders from U.S.-based customers via email, text, or phone.
- Enter orders into dispatch systems and track them through fulfillment.
- Communicate order confirmations, updates, and estimated delivery times to customers.
Dispatch & Driver Coordination:
- Assign delivery routes to drivers based on volume, priority, and location.
- Maintain real-time communication with drivers to manage scheduling, rerouting, and service interruptions.
- Ensure drivers operate within legal limits (Hours of Service) and company protocols.
Route Optimization & Logistics Planning:
- Design daily delivery routes to minimize cost, mileage, and fuel consumption.
- Use GPS mapping and fleet management tools to account for traffic, weather, and delivery windows.
- Continuously monitor and adjust routing to optimize delivery efficiency.
Fuel Rack Selection & Procurement:
- Monitor and compare daily wholesale fuel prices across multiple supply terminals (racks).
- Direct drivers to terminals offering the lowest price per gallon in proximity to their delivery areas.
- Maintain documentation of procurement decisions and pricing data for reporting purposes.
Mechanical Issue Reporting & Coordination:
- Monitor reports from drivers submitted through the company’s maintenance reporting platform.
- Notify company technicians of mechanical or technical issues requiring immediate attention.
- Coordinate repair scheduling while minimizing disruption to delivery operations.
- Follow up to ensure timely issue resolution and track maintenance logs.
Reporting & Documentation:
- Generate daily and weekly dispatch and operations reports.
- Track delivery performance metrics such as on-time rate, fuel savings, and mechanical issue frequency.
- Collaborate with the accounting department to ensure BOLs (Bills of Lading), fuel tickets, and delivery documents are accurate and up to date.
Requirements
- Minimum of 3 years experience in logistics, dispatch, or operations (preferably in fuel/trucking industries).
- Strong communication and coordination skills.
- Proficient with route planning tools and GPS mapping software.
- Experience using Excel, dispatch software, fleet tracking systems, and messaging platforms.
- Fluent in written and verbal English.
- Able to work independently under minimal supervision.
- Must be available to work full-time U.S. Eastern Standard Time (EST) hours.
Application Closing Date
7th May,2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.