Sales and Customer Service Manager at Law and Visas

Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services.

Job Title: Sales and Customer Service Manager

Location: Lagos

Employment Type: Full-time

Job Summary

• We are seeking a highly motivated and experienced Sales Manager with a minimum of 5 years of proven sales leadership experience.
• The successful candidate will drive revenue growth, lead the sales team, and develop strategies to convert client inquiries into successful engagements.

Responsibilities

• Team Leadership: Supervise, mentor, and motivate the sales team to achieve and exceed monthly and annual targets.
• Sales Strategy: Develop and implement effective sales strategies aligned with the company’s growth objectives.
• Client Relationship Management: Build and maintain strong relationships with prospective and existing clients to ensure high conversion and client retention.
• Performance Monitoring: Track and analyze team performance using KPIs and CRM data; provide actionable feedback and performance improvement plans.
• Sales Training: Train new and existing team members on sales techniques, product knowledge, and customer engagement.
• Market Analysis: Identify new market opportunities, monitor competitor activities, and adjust strategies to remain competitive.
• Collaboration: Work closely with the marketing and legal teams to ensure a unified approach to client engagement and brand messaging.
• Reporting: Prepare regular sales forecasts and reports for management review.

Requirements

• Minimum of 5 years of experience in a sales management or leadership role.
• Strong track record of achieving and exceeding sales targets.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to lead and inspire a high-performing sales team.
• Experience using CRM software and sales performance tools.
• Strategic thinker with the ability to execute effectively.
• Experience in legal, immigration, or service-based industries is an added advantage.
• Results-driven with excellent organizational and time management skills.

What We Offer

• Competitive salary with an attractive commission structure.
• Leadership role in a rapidly growing and respected organization.
• Opportunities for professional growth and advancement.
• Dynamic and collaborative work environment.
• Supportive management team and access to resources to help you succeed.

Application Closing Date
29th May, 2025.

How to Apply: Interested and qualified candidates should send their CV and a Cover letter detailing relevant sales achievements to: [email protected] using the Job Title as the subject of the email.