Company Info
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
Title: Sales Verification Officer
Location: Surulere, Lagos
Employment Type: Full-time
Responsibilities
- Receive inbound calls from customers to interact with them and identify their needs or issues
- Provide telecommunication solutions and recommendations to customers via telephone calls
- Follow set communication guidelines in addressing the needs and problems faced by customers
- Build positive work relationship with customers to enhance the image and public perception of a company
- Place outbound calls to customers to promote new products and services
- Oversee the timely management of outgoing and incoming calls
- Ensure call records are properly stored and organized in a call center database
- Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
- Provide reports to company management on work activities.
Requirements
- Minimum of HND academic qualification.
- At least 1 year relevant work experience.
- Strong customer service skills.
- Ability to work independently and with a team
- Excellent observation skills.
- Good written and verbal communication skills.
- Must stay within Surulere and its environs.
Deadline: 18th April, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.