Company Info

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Senior Product Manager – Retention

Location: Lagos
Employment Type: Full-time
Department: Technology—Product Management

Description

  • We are looking for a Senior Product Manager to help drive M-KOPA’s mission of building transformative lifetime financial partnerships with our customers.
  • This role offers the opportunity to drive significant customer and business impact through the implementation and iteration of critical engineering systems, internal tooling, and business processes.
  • You’ll work with talented cross-functional teams including engineers, data scientists, analysts, designers, and commercial stakeholders across multiple countries.
  • We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact.
  • Our team values psychological safety and takes a discovery-first approach to problem solving.
  • You’ll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.
  • We are looking for a technical and/or analytical PM for this role — if you have a fondness for engineering and/or you love digging into data, you might be a good fit!

Responsibilities
In this role, you would be responsible for:

  • Owning the strategic direction and evolution of critical engineering systems and business processes
  • Working with engineers to drive continuous improvement in our systems’ capabilities
  • Partnering with data scientists and analysts to understand user needs and implement novel methodologies
  • Getting feedback from customers and customer care teams to understand customer pain points
  • Analyzing data to understand the largest areas of opportunity for further improvements
  • This is a fully remote role and will include travel across our different markets and working within the UTC -1 through UTC+3 time zones.

Requirements
Your application should demonstrate

  • 5+ years of product management experience
  • Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
  • Proven ability to solve technical and/or analytical problems
  • Ability to work with diverse, distributed teams across multiple countries
  • Strong interpersonal, communication, and collaboration skills
  • Experience in data-driven decision-making and strategy development
  • Experience with agile methodologies and cross-functional team leadership
  • Nice to have: Experience with data science models.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
CLICK HERE TO APPLY

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