SME Relationship Officer at Advans Nigeria

Advans Nigeria is an international microfinance bank with a national license from the Central Bank of Nigeria. We offer great flexibility, independence, and financial security to help our clients stay committed to their short and long-term financial goals. The bank was incorporated in Nigeria in February 2013.

Job Title: SME Relationship Officer

Locations: Mushin, Ikeja – Lagos, Ilorin – Kwara, Mainmarket Onitsha – Anambra

Employment Type: Full-time

Job Description

• SME Clients Prospection.
• SME Clients Management (Loan, Deposit & Financial services).
• Debt/Recovery Management.
• Customer Service Management.

Responsibilities
Commercial Activities:

• Prospect SME clients in the zone of intervention (markets and commercial areas) by collaborating with the other SME managers.
• To introduce Advans La Fayette MFB products and services to target population.
• To follow-up the prospects by a regular contact with the identified potential clients.
• To propose the new products and services to his/her current clients and associates.
• To identify clients’ needs and propose new products/services to the management.
• Manage relationship with his/her client and give financial advice.

Loan Activities:

• To assist the clients for loan application.
• To conduct an accurate loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
• To present the loan request at the Loan committee.
• To monitor the loan portfolio and to follow the timely repayment.
• To organize recovery actions in case of late repayment.
• To maintain a regular contact with clients by organizing visit on the field.
• To become a respected and active stakeholder in the intervention zone by spending most of the time on the field and creating a trusty relationship with SME clients.

Savings and Deposits Activities:

• To encourage and ensure the SME clients maintain an active deposit account with the bank.
• To introduce Advans La Fayette MFB’s financial services to target population, follow up on these prospects to create a strong deposit portfolio.

Administrative Tasks:

• To keep complete and detailed documentation on each client.
• To input and update client data in the CRM and other business tools provide by the company.
• To create and update loan applications in the MIS.

Organization and Control:

• To prepare a weekly planning with the expected tasks and visits to be done.
• To share information and best practices with the other SME Managers.
• To report all the issues related to the job with the Branch Manager.
• To analyse the client portfolio by using operational reports.

Requirements

• Candidates should possess relevant qualifications in a related field with experience.

Application Closing Date
14th May, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using “SME Relationship Officer” as the subject of the email.