Social Media Manager at SmartSend

SmartSend is dedicated to transforming the remittance landscape for Nigerians and Africans in the Diaspora. Our mission is to provide a reliable, fast, and cost-effective solution for money transfers. With our licensed operations and cutting-edge technology, we ensure that your funds reach your loved ones safely and quickly. As a licensed Money Services Business (MSB) in Canada, the UK, France, Italy and Montana, USA, we prioritize your safety and security.

Job Title: Social Media Manager

Location: Lagos

Employment Type: Full-time

Job Overview

• We are seeking a creative and strategic Social Media Manager to oversee our social media presence across all platforms.
• The ideal candidate is highly motivated, innovative, and passionate about storytelling through social content.
• This role will be responsible for developing and executing a comprehensive social media strategy to increase brand awareness, engagement, and drive traffic and conversions.

Responsibilities

• Develop, implement, and manage our social media strategy across platforms (e.g., Instagram, Facebook, LinkedIn, Twitter, TikTok, Pinterest)
• Create and curate engaging content (text, image, video) tailored to each platform
• Monitor and analyze performance metrics (engagement, reach, growth, conversions) and adjust strategies accordingly
• Collaborate with marketing, design, sales, and customer support teams to align messaging and campaigns
• Stay up-to-date with social media trends, tools, and best practices
• Manage social media calendar and scheduling tools (e.g., Hootsuite, Buffer, Later)
• Respond to followers’ comments and messages in a timely and professional manner
• Run paid social campaigns, including budgeting, targeting, and reporting
• Track competitor activity and industry trends to identify opportunities

Requirements

• Bachelor’s Degree in Marketing, Communications, or related field
• 2+ years of experience in social media management or digital marketing
• Excellent written and verbal communication skills
• Proficient in social media platforms, analytics tools (e.g., Meta Business Suite, Google Analytics), and scheduling platforms
• Strong visual aesthetic and basic graphic design skills (e.g., Canva, Adobe Suite)
• Experience with influencer collaborations and community building is a plus
• Ability to work independently and manage multiple projects simultaneously

Preferred Attributes:

• Creative thinker with a keen eye for detail
• Strategic mindset with data-driven decision-making
• Passion for brand storytelling and content innovation
• Comfortable working in a fast-paced environment.

Application Closing Date
26th June, 2025.

How to Apply: Interested and qualified candidates should send their CV and a detailed cover letter to: [email protected] using “Social Media Manager Application” as the subject of the mail.

Note: Only shortlisted candidates will be contacted.